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Rick Case Acura - Service Center

Fort Lauderdale (Plantation), FL

4.7
1,292 Reviews

1,292 Reviews of Rick Case Acura - Service Center

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November 23, 2019

Excellent customer service from Francisco. Knew what service needed, was done on schedule, and provided loaner. Definitly recommend Rick Case Accura service. Thank you Francisco and Rick Case. More

by rphorn.pa
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2019 -

Rick Case Acura responded

We are so glad that Francisco was able to provide you with great customer service. Thank you for your review and 5-Star Rating. We look forward to serving you again in the future.

November 21, 2019

Excellence service! Francisco does a great job. Friendly, keeps you informed on the progress out the work being done on your car. He makes sure it is clean and services to your expectations. More

by Gamcgraw
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Rick Case Acura responded

We are so happy that Francisco provided you with a great experience! Thank you for your lovely review and 5-Star Rating! We look forward to serving you again in the future.

November 11, 2019

Service satisfied Customer service very good, professional. I was very satisfied.I would recommend family and friends to your business, because your customer service we More

by Maureen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2019 -

Rick Case Acura responded

We are so glad you had a great experience with our dealership. Thank you for your review and 5-Star Rating!

October 24, 2019

Excellent Service Excellent customer service! The team was very friendly. I was impressed with how well the team worked together from the time I pulled in to the servic More

by Yvonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce
Oct 25, 2019 -

Rick Case Acura responded

Thank you for your lovely review and 5-Star Rating! We are so glad you chose Rick Case Acura to service your vehicle and we look forward to serving you in the future!

October 05, 2019

As usual, the service was excellent. They did a great job taking care of my needs. I have been coming here for more than 14 years and have owned 3 Acura’s. More

by TLman
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2019 -

Rick Case Acura responded

We are so glad that you had a great experience and continue to be a loyal customer! Thank you for your review and 5-Star Rating!

September 30, 2019

Very professional and honesty service Since my arrival and during the whole service, Francisco and Carl always take a good care of me . They are very professional and honest and very carin More

by Marcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carl Ziedman
Sep 30, 2019 -

Rick Case Acura responded

Thank you for your lovely review and 5-Star Rating! We are so glad we were able to meet your expectations!

September 28, 2019

Routine maintenance. Great staff. Professional, courteous and friendly. In the past when I needed additional repair, they thoroughly explained what was needed, the cost an More

by Satisfied customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2019 -

Rick Case Acura responded

Thank you for your review and rating! We are so glad you had a great experience with our dealership. Looking forward to serving you again in the future!

September 16, 2019

Qualified staff, good service Service advisor knowledgeable and professional, great service and advise. Will refer friends and family to service and parts department. Seles team More

by Vitaly Alekseyev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clarissa Moeller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Papo Gianello
Sep 17, 2019 -

Rick Case Acura responded

Thank you for taking the time to share your feedback with us. We are glad that you had a positive experience and we look forward to you visiting Rick Case Acura again.

September 07, 2019

The best there is. Customer service is A+. From the moment you enter the lot you feel welcome and automatically become apart of the family. Each corner you turn there is More

by Rochie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Grant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Husein
Sep 09, 2019 -

Rick Case Acura responded

We are happy to hear that we were able to meet your expectations and that provide you with excellent service. Thank you for your feedback!

September 05, 2019

My car got towed in Rick case fix my car and make sure I was on the road the next day . I’m very satisfied customer. Thanks for getting my vehicle fixed and back on the More

by nikia7878
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2019 -

Rick Case Acura responded

We are happy to hear that we were able to meet your expectations and provide you with excellent service. Thank you for your feedback!

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