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Rick Case Acura - Service Center

Fort Lauderdale (Plantation), FL

4.7
1,292 Reviews

1,292 Reviews of Rick Case Acura - Service Center

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January 06, 2020

Augustin is very informative and takes time to explain any issues. Thank you Augustin. Acura dealership in Plantation is clean the employees are friendly and accommodating. More

by Anthony Ealey
Recommend Dealer
Yes
Employees Worked With
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Rick Case Acura responded

We are so glad that Augustin was able to provide you with great customer service! Thank you for your 5-Star Rating and we look forward to serving you again in the future!

January 01, 2020

Average Augustin is excellent in his customer service, a rarity nowadays! The dealership has gone from bad to worse over the years. I am thinking to buy my Ac More

by julesrault
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2020 -

Rick Case Acura responded

We appreciate your rating and are so glad that Augustin was able to provide you with great customer service. Please contact our Sales Manager Matthew King at 954-377-7698 to further discuss this matter. Sincerely Rick Case Acura.

December 31, 2019

I have been dealing with Rick Cace Acura since 2004. I am pleased with the service l received over the years. All the employees who served me over the years have been courteous and knowledgable. Keep up th More

by Loran55
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The service employee this morning.
Dec 31, 2019 -

Rick Case Acura responded

We appreciate your lovely review and 5-Star Rating. Thank you for being a loyal Rick Case Acura customer! We look forward to continuing to serve you in the future!

December 29, 2019

I would like to thank the service department for their impressive service. All our needs were completed in an expedited and professional manner. I will be a loyal customer. More

by SG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorry Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Rumble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2019 -

Rick Case Acura responded

We are so glad that you had a wonderful experience at our dealership. Thank you so much for your feedback and 5-Star Rating and we look forward to serving you again in the future!

December 22, 2019

Excellent overall, friendly, comfortable, quick. Francisco could not have been more helpful and courteous. Young woman who first move the car was also first rate. More

by Nan
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Rick Case Acura responded

We are so glad that you had a great experience with our dealership. Thank you for your 5-Star Rating and we look forward to serving you again in the future!

December 21, 2019

Francisco Diagnosed a couple of issues and recommended services to correct and advance service to save based on disassembled parts for the original service needs. Quick and efficient check out, Sumit’s is More

by Pleased
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sunita Jaipersaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2019 -

Rick Case Acura responded

Thank you for your review and 5-Star Rating. We hope to continue to service your vehicle in the future!

December 18, 2019

Excellent service outstanding customer service. They make you feel so comfortable like a member of their family. Waiting time as promised always on time. Cappuccino amazing too. More

by demm1002
Recommend Dealer
Yes
Employees Worked With
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Rick Case Acura responded

Thank you for your review and 5-Star Rating! We hope to serve you again in the future!

December 11, 2019

Very easy drop off and nice waiting area. Work was done in time. Francisco was helpful and pointed out possible additional service requirements but there was no pressure to do. More

by mitliston
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Rick Case Acura responded

We are so glad you had a positive experience with our dealership. Thank you so much for your 5-Star rating and great review! We look forward to servicing your vehicle again in the future!

December 04, 2019

The service was good as always I love going to Rick case Acura, great customer service and good reliable technicians I’m satisfied with the performance but the price is getting a little high More

by sayroeboy
Recommend Dealer
Yes
Employees Worked With
Bryan Grant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2019 -

Rick Case Acura responded

We appreciate your lovely review and rating! Thank you for being a loyal Rick Case customer! We look forward to continuing to provide great customer service to you!

November 29, 2019

The service provided in the department was excellent! My TLX was delivered in the promised time and completely clean. I’m very Happy with them Thanks you Francisco More

by rubenotoc
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2019 -

Rick Case Acura responded

We are so glad you had a great experience with our dealership. Thank you for your review and 5-Star Rating!

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