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Rick Case Acura - Service Center

Fort Lauderdale (Plantation), FL

4.7
1,292 Reviews

1,292 Reviews of Rick Case Acura - Service Center

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April 03, 2020

I had an excellent time today at Rick Case Acura. My service writer Mr. Garcia was very prompt to my needs. My car was cleaned in a proper manner and quickly. More

by Ngodfry
Recommend Dealer
Yes
Employees Worked With
Leroy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2020 -

Rick Case Acura responded

We are so glad that you had a great experience with our dealership and Mr. Garcia! Thank you for your 5-Star Rating and we hope to serve you again in the future!

March 14, 2020

Very professional and excellent service. I was told my waiting time and they finished the job beforehand. Very informative on explaining the job that was done. More

by Bluesky33305
Recommend Dealer
Yes
Employees Worked With
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2020 -

Rick Case Acura responded

We are so happy you had a great experience with us and we hope to serve you again in the future! Thank you for your 5-Star Rating!

February 29, 2020

My experience with Francisco was excellent. He was thoroughly professional and went out of his way for me. I would intentionally use the dealership because of him. More

by Frantetunic
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Rick Case Acura responded

Thank you for your 5-Star Rating. We are so glad that Francisco proved you with a great experience and we hope to serve you again in the future!

February 15, 2020

Great customer service. Hw answered my questions and was able to help me soon. I waited about 45 minutes for my service. I am a happy customer. More

by Mysupplier2010
Recommend Dealer
Yes
Employees Worked With
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Rick Case Acura responded

We are so happy to hear that you had a great experience. Thank you for your review and 5-Star Rating. Hope to serve you again in the future!

February 15, 2020

An oil change and transmission service was completed. Works was completed, as promised, as well as recommendations for future service. I would not take my TLX anywhere else. More

by Haydenthomas
Recommend Dealer
Yes
Employees Worked With
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Rick Case Acura responded

We are so happy that you had a wonderful experience with us Hayden! Thank you for choosing Rick Case Acura and we hope to serve you again in the future!

February 14, 2020

Very professional responses from service. I dropped off the vehicles and was kept updated during the process. Brian looked after the vehicle and Francisco was there at pickup. More

by Philip_harty
Recommend Dealer
Yes
Employees Worked With
Bryan Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2020 -

Rick Case Acura responded

We are so glad that you had a wonderful experience with our dealership. Thank you for your 5-Star Rating!

January 24, 2020

Excellent service thé thecnic advisor is à professionnel i try to help you is thé first Time i go to thé dealer i am very satisfit thanatos you m’y mame is Jacques barrette More

by Francine.barrette
Recommend Dealer
Yes
Employees Worked With
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2020 -

Rick Case Acura responded

Thank you for your review and 5-Star Rating Francine!

January 21, 2020

Always helpful pleasant and capable. Would not go anywhere else. Good seating for people waiting. Friendly Organized and responsive Thanks to all from Marty Madan More

by Jack1234$
Recommend Dealer
Yes
Employees Worked With
Bryan Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Rick Case Acura responded

We appreciate your review and 5-Star Rating! Thank you for choosing Rick Case and we hope to serve you again in the future.

January 18, 2020

Didn’t do what what we asked them to do still have the same problems with the tire sensors Will take it to Phil Smith Acura to have them repair it More

by bobcarolin
Recommend Dealer
Yes
Employees Worked With
Agustin Grandinetti
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2020

Wow! Great service as promised delivered in a timely fashion. Bryan is a pleasure to work with. The car drives like new after every service. More

by Jwhytis
Recommend Dealer
Yes
Employees Worked With
Bryan Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2020 -

Rick Case Acura responded

Thank you for your review and 5-Star Rating! We are so glad that Bryan provided you with great customer service and we look forward to serving you again in the future!

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