Rick Case Acura - Service Center

This is my 3rd lease with this dealership. I find the people to be professional, accommodating and all around excellent. Doing business with them is a pleasure. people to be professional, accommodating and all around excellent. Doing business with them is a pleasure. More

Great place nice and friendly workers in every department. Keith in the service department was very helpful he explained everything I needed to know. I also received a complimentary car wash department. Keith in the service department was very helpful he explained everything I needed to know. I also received a complimentary car wash More

Service was excellent. It took longer then I was told . A non employee, non customer came in without wearing a mask, took 2 bananas, 4 oranges wanted a bagel & left. Should never been allowed in under presen non employee, non customer came in without wearing a mask, took 2 bananas, 4 oranges wanted a bagel & left. Should never been allowed in under present circumstances. More

I had an 11 o’clock appointment and was told over the phone it was gonna be three hours no problem I waited and waited and waited around 330 or 315 not sure the service advisor apologized for being delay phone it was gonna be three hours no problem I waited and waited and waited around 330 or 315 not sure the service advisor apologized for being delayed and offered me a loaner car for a few hours I live More

Car was dealt with quickly and to my satisfaction. Both service reps were polite and quick to help with issues. Bryan got the car to me quickly when I picked it up at 8 am service reps were polite and quick to help with issues. Bryan got the car to me quickly when I picked it up at 8 am More

Have purchased (3) vehicles from this dealership. Both my vehicles and staffing that I have worked with have a 5 star rating. Great Service, Great Staff, three times repeat buyer , and have always enjoye my vehicles and staffing that I have worked with have a 5 star rating. Great Service, Great Staff, three times repeat buyer , and have always enjoyed my experience at this dealership. Keep up the good work. More

Augustin was very knowledgeable,patient, and took time to explain the findings of what was wrong with my car. Great customer service. Keep up the good work Augustin. explain the findings of what was wrong with my car. Great customer service. Keep up the good work Augustin. More

Bryan is very professional service adviser.. He listens to all your concerns and advise. Manager Dean is very helpful.. 😊 I will always use Rickcase Acure to all your concerns and advise. Manager Dean is very helpful.. 😊 I will always use Rickcase Acure More

Great. Simply, fast and efficient. I did walk in service and it was very smooth. Francisco was very engaged and updated me along the way. and it was very smooth. Francisco was very engaged and updated me along the way. More

Service exceeded all expectations . Brought car to check recently done alignment , as a courtesy and at the same time they checked the battery, which I didn’t know was not 100% working. Changed the battery recently done alignment , as a courtesy and at the same time they checked the battery, which I didn’t know was not 100% working. Changed the battery under warranty, fix d the alignment problem, sanitized car before and after this service. Way to go, especially in the chaos in f the current virus situation. More