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Rick Case Acura - Service Center

Fort Lauderdale (Plantation), FL

4.7
1,292 Reviews

1,292 Reviews of Rick Case Acura - Service Center

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October 20, 2020

Francisco my service advisor is always a pleasure to work with. Got me on my way faster then promised! I recommend Rick Case to a friend this morning. More

by waynebz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2020 -

Rick Case Acura responded

We appreciate your recommendation Wayne. Thank you for your 5-star rating! We look forward to serving you again in the near future.

October 15, 2020

Very clean and prepped for PANDEMIC situation. Largest dealership is also best in courtesy. Recommendable always to all Acura owners for an unforgettable experience that will be a joy. More

by wayned11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorry Tisdale
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Rumble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitesh Singara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2020 -

Rick Case Acura responded

Thank you for your 5-star rating and review! We are so glad that you had a great experience with our dealership and we hope to serve you again in the future.

October 14, 2020

Had a flat tire. They towed my car from Miami Beach to Rick Case in plantation. I got my car back the same day. Great customer service and Service Department. Thank You. More

by Patcravey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Rick Case Acura responded

We are so glad that you had a wonderful experience with our dealership. Thank you for your 5-star rating and we hope to serve you again in the future!

October 14, 2020

My visit was very friendly knowing what they were doing make you feel comfortable and did a great job on my Acura MDX love it More

by Specialmk6493
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Rick Case Acura responded

Thank you for your 5-star rating! We are so glad that you had a wonderful experience with our dealership and we hope to continue to serve you in the future.

October 13, 2020

In spite of being treated rudely at the Hyundia service dept. Keith at acura was very professional and kind. They did an awesome job, greatly customer service. Even the cashier was very polite and the work More

by Kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith the new service rep.
Oct 14, 2020 -

Rick Case Acura responded

Thank you for your rating Kelly! We look forward to serving you again in the future.

October 07, 2020

Rick Case Acura is the best dealership there is in the world .The staff there is a compentent one ,very trust worthy and loyal to there costumers .I bought both of my Acura’s there and that’s the only pla More

by Llomatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Rick Case Acura responded

We are so glad that you had a wonderful experience with our dealership. Thank you for your 5-star rating! We look forward to serving you again in the future.

October 07, 2020

Pleasant experience. I was greeted as soon as i arrived. I was kept informed about my vehicle. The service technician was the best. I will be back. More

by Malcolm1028
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Heron
Oct 07, 2020 -

Rick Case Acura responded

Thank you for your rating and review! We are so glad that you had a great experience with us and we look forward to serving you again in the future.

Oct 09, 2020 -

Malcolm1028 responded

Thank you and keep up the good work.

October 05, 2020

The best place to buy or bring your car for service,Very good attention and compromise with customers.This is my 3rd Acura and I really satisfy with you guys.Thanks More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Rick Case Acura responded

Thank you for your rating Daniel! We are so glad that you have been a loyal customer and we look forward to continuing to serve you in the future.

October 05, 2020

Keith was very friendly and professional. He kept me updated on the status of my service. When the service was done he went over what my next service would be and provided an estimate of that service. More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Herron
Oct 06, 2020 -

Rick Case Acura responded

We are so glad that you had a great experience with Keith. Thank you for your 5-star rating Melissa! We look forward to serving you again in the future.

September 28, 2020

Keith was Very quick and Helpful on setting up my service. He gives details on what will be done for my service. After it was done, he explained what was completed in details. Thank you Keith for you More

by Lintracy1204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Sep 30, 2020 -

Rick Case Acura responded

Thank you for your 5-star rating! We are so glad that Keith provided you with a great experience and we hope to continue to serve you in the future.

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