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Rick Case Acura - Service Center
Fort Lauderdale (Plantation), FL
1,292 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,292 Reviews of Rick Case Acura - Service Center
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November 22, 2020
Service was as expected for oil change and tire rotation service. However, I had to wait two hours. I like Rick Case and Hassan provides great service service. However, I had to wait two hours. I like Rick Case and Hassan provides great service More
by gklimberg@yahoo.com
November 19, 2020
Great customer service. Augustin was knowledgeable and friendly, provided honest advice on required services, checked for any missing maintenance items and suggested/recommended services that were neede friendly, provided honest advice on required services, checked for any missing maintenance items and suggested/recommended services that were needed More
by Am
Employees Worked With
November 18, 2020
I have been using Rick Case Acura for service for 6 years. Consistent great service and good follow through when they have my car longer. Ride to work also! Thank you Francisco my Service Writer! years. Consistent great service and good follow through when they have my car longer. Ride to work also! Thank you Francisco my Service Writer! More
by GayNell
Employees Worked With
November 17, 2020
Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Great Fort Lauderdale (Plantation), FL 33317 Please update the areas marked in red befor Great Great Great Great Great Great Great Great Great Great Great Fort Lauderdale (Plantation), FL 33317 Please update the areas marked in red before submitting. Your review needs to be at least 25 words long. Fort Lauderdale (gPlantation), FL 33317 Please update the areas marked in red before submitting. Your review needs to be at least 25 words long. More
by Ssstupp
Employees Worked With
Keith
November 12, 2020
The actual servicing of my vehicle took longer than expected. I was however pleased with how my service Consultant Francisco handled the situation. He always goes above and beyond for his customers. expected. I was however pleased with how my service Consultant Francisco handled the situation. He always goes above and beyond for his customers. More
by ceenab
Employees Worked With
November 12, 2020
As usual, great service at Rick Case Acura!Highly As usual, great service at Rick Case Acura! Highly recommended!!! Waiting room was comfortable, had coffee machine and snacks free of charge. As usual, great service at Rick Case Acura! Highly recommended!!! Waiting room was comfortable, had coffee machine and snacks free of charge. Everybody was wearing masks and keeping social distance. More
by Fortunato Adrian
Employees Worked With
November 10, 2020
My service advisor Francisco went above and beyond to make sure everything was done perfectly. He took extra care of my car and the other make sure everything was done perfectly. He took extra care of my car and the other More
by Kelly riedel.kr
Employees Worked With
October 29, 2020
Your service dept. has treated me quite well over the past 23 years. Never have I had a problem with this dept. Attention to service and detail. However, I think in a word, sales dept. past 23 years. Never have I had a problem with this dept. Attention to service and detail. However, I think in a word, sales dept. SUCKS Thanks 🙏 More
by Ngodfry
Employees Worked With
October 26, 2020
My vehicle went in for a warranty repair. They not only took care of the issue as quickly as they could but also provided me with a loaner vehicle which I greatly appreciated. took care of the issue as quickly as they could but also provided me with a loaner vehicle which I greatly appreciated. More
by Chers22
Employees Worked With
Malik Hussein, Dean Dumetz
October 20, 2020
Service is always great. Francisco & Bruce are very professional and is an asset to your dealership. Any time I come for service it’s always a great experience. professional and is an asset to your dealership. Any time I come for service it’s always a great experience. More
by Oronde19
