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Rick Case Acura - Service Center
Fort Lauderdale (Plantation), FL
1,292 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,292 Reviews of Rick Case Acura - Service Center
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January 05, 2021
Excellent service every time. Above & beyond. Purchased my acura 2015 6 yrs ago & havent gone to any other repair or service facility since. Great staff its always a pleasure to stop by my acura 2015 6 yrs ago & havent gone to any other repair or service facility since. Great staff its always a pleasure to stop by More
by rebra001
Employees Worked With
January 04, 2021
Scheduled my first service appointment for my Acura 2020 RDX and was very pleased from beginning to end. Service technician met me at scheduled time and was friendly, professional, and knowledgeable about m RDX and was very pleased from beginning to end. Service technician met me at scheduled time and was friendly, professional, and knowledgeable about my vehicle. He said it would take 1 1/2 hrs and that's exactly how long it took including car wash. Thanks so much for the awesome service. More
by gdirazzo
Employees Worked With
January 01, 2021
Excellent service Dean Dumetz took great care of my MDX. I would highly recommend Rick Case Acura. I appreciate everything they did for me and I would go back anytime I need work done I would highly recommend Rick Case Acura. I appreciate everything they did for me and I would go back anytime I need work done More
by sgrumko
Employees Worked With
December 31, 2020
It took Three hours for a routine oil change, tire rotation, and car wash. With an appointment. Unacceptable timetable for this simple service with an appointment. rotation, and car wash. With an appointment. Unacceptable timetable for this simple service with an appointment. More
by bwgonefishing
Employees Worked With
Unknown name
December 30, 2020
Keith Heron from services was great! He is very knowledgeable about the vehicle and the services needed. Very friendly. I will recommend this place to others. knowledgeable about the vehicle and the services needed. Very friendly. I will recommend this place to others. More
by jean.romero001
Employees Worked With
Keith Heron
December 30, 2020
I normally get great service but today the guy forget to fix the sensor. The car still says service due soon. I have to drive back and ask them to take a look. fix the sensor. The car still says service due soon. I have to drive back and ask them to take a look. More
by Ron
Employees Worked With
The new girl
December 30, 2020
The worst by far of any dealer I’ve experienced in the last 25 years. Truly remarkable in lack of consideration and respect. Never again last 25 years. Truly remarkable in lack of consideration and respect. Never again More
by Neil
Employees Worked With
Horrible horrible customer relationship
December 29, 2020
Francisco was very helpful and he was keeping me posted on the repairs, he is a great access to Rick case Acura. Thank you Francisco for all your help. on the repairs, he is a great access to Rick case Acura. Thank you Francisco for all your help. More
by avelino
Employees Worked With
December 29, 2020
Wow what fantastic service. Agustin, The acura specialist, reviewed the entire history of the car line by line before starting to work on it. He was super friendly, very knowledgeable, and provid specialist, reviewed the entire history of the car line by line before starting to work on it. He was super friendly, very knowledgeable, and provided fantastic service. HIGHLY RECOMMENDED! More
by Bouncing
Employees Worked With
December 28, 2020
Nice Advisors! Very understanding and polite. Definitely wants the business and doesn’t mind assisting the customer. Always goes the extra mile to explain and assist. wants the business and doesn’t mind assisting the customer. Always goes the extra mile to explain and assist. More
by Jan
