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Rick Case Acura - Service Center

Fort Lauderdale (Plantation), FL

4.7
1,292 Reviews

1,292 Reviews of Rick Case Acura - Service Center

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January 22, 2021

Very clean. Great service. Ready when said. Advice on what would need to be done at next service so no surprises. Easy to schedule appointment More

by lamp40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Heron
Jan 25, 2021 -

Rick Case Acura responded

Thank you for your 5-star rating!

January 22, 2021

By far, the best customer service I’ve *EVER RECEIVED* at any dealership Agustin (Master Service Tech) is awesome!!!!!! The experience was literally like a 5 star hotel experience!!! More

by YS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Rick Case Acura responded

We are so glad that you had a wonderful experience with our dealership. Thank you for your 5-star rating and we look forward to serving you again in the future!

January 22, 2021

Francisco in the service Dept was extremely helpful. He went the extra mile to speed things up. I am very grateful for his help today More

by bldgsys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Rick Case Acura responded

We are so glad that you had a wonderful experience with us. Thank you for your rating and we hope to serve you again in the future!

January 21, 2021

My service advisor Francisco is very nice person and did his best to serve my need. I am very satisfied with the service received. Thank you very much. More

by jps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Rick Case Acura responded

Thank you so much for your rating and we hope to continue to serve you in the future!

January 20, 2021

Keith H. Made sure my car was taken care of in a timely manner. I always take my Acura to Rick case for all my service needs. More

by Jneciosup
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Heron
Jan 20, 2021 -

Rick Case Acura responded

We appreciate your 5-star rating! :)

January 20, 2021

I have been buying, leasing, and using Rick Case Acura for approximately 30 years and love this dealerships then and still love it now! Keith in the service department is one of the best I’ve have dealt More

by Jessiep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Jan 20, 2021 -

Rick Case Acura responded

We are so glad that you had a wonderful experience with Keith. Thank you for your loyalty and 5-star rating!

January 19, 2021

Excellent service at rick case acura at 411 and sunrise Francisco always take good care of me letting me exactly what need to be done and the options I have. More

by Maurice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Rick Case Acura responded

We appreciate your recommendation :)

January 15, 2021

Nicole Barroso was excellent! I will recommend her to Nicole Barroso was excellent! I will recommend her to all of my friends and family. She was very friendly, knowledgeable and provided the absolutely More

by Uri.Nathanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Barroso
Jan 18, 2021 -

Rick Case Acura responded

We appreciate your 5-star rating! :)

January 15, 2021

Excellent Customer Service and support. Keith tended to my every need and also connected me with the Sales Dept. This type of customer service does not go unnoticed. More

by Rbarclay03
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith in Service dept
Jan 18, 2021 -

Rick Case Acura responded

Thank you for your 5-star rating!

January 15, 2021

Nicole Barroso, was a great help during the whole process. She helped me with a loaner and addressed all of my concerns and my car issues were addressed. More

by mariapazyera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Barroso
Jan 18, 2021 -

Rick Case Acura responded

We are so glad that you had a wonderful experience. Thank you for your 5-star rating!

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