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Rick Case Acura - Service Center

Fort Lauderdale (Plantation), FL

4.7
1,292 Reviews

1,292 Reviews of Rick Case Acura - Service Center

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May 26, 2023

This dealership has always taken care of my cars. This is my third Acura. I can count on the service department for taking care of work on my car in a very timely manner. More

by Elbojr24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Rumble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2023

I got the oil change and a part replacement for my car. Mack was the service person who helped me and made things really easy for me by taking care of everything. More

by Sonavi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Remy
May 25, 2023

Service dept. and especially Mack Remy was was exceptional and a pleasure to deal with. Would highly recommend him. More

by Kfkkenneth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mack Remy Service five star
May 24, 2023

1st time at this dealer and everything was just fine. Good review of the services rendered. Will visit again for regular maintenance. More

by Bill K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noa
May 23, 2023

Felipe is an awesome service advisor he is very knowledgeable on the product very friendly make you feel very comfortable to come to the dealer overall an amazing service advisor More

by Phillipchand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
May 23, 2023

Please write at least 15 words to describe your experience at the dealership you have attended. More

by Jessen_charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2023

Always excellent service. Prompt, reliable and service service folks aren’t pushy. Love the complimentary wash as well More

by boomjaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felipe
May 22, 2023

I was very disappointed today . It seems he over charged. For a one hour job , labor was $340 . That is absurd. My TPMS light was on to change it cost $720 . It was ripped off. More

by Shakila328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Felipe
May 21, 2023

The service and the timing was perfect, advisor, mechanic and the car wash personnel was fantastic... More

by antoniothorne944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Rumble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2023

Friendly, clean love that they have coffee and snacks for the customers at the waiting area. More

by dsuarez99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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