Rick Case Acura - Service Center
Fort Lauderdale (Plantation), FL
1,292 Reviews of Rick Case Acura - Service Center
Always the BEST service. Fransisco Was incredible and very kind. On time and got my car even a bit earlier than originally anticipated. Super clean as well as good Covid protocols very kind. On time and got my car even a bit earlier than originally anticipated. Super clean as well as good Covid protocols More
If you ask a question to another service rep person not working with you, they don’t seem to care about you. However when I was waiting in the main lobby for my car to be fixed, the sales people and other working with you, they don’t seem to care about you. However when I was waiting in the main lobby for my car to be fixed, the sales people and other employees were very friendly More
Francisco is my service representative. He is very knowledgeable and truly honest concerning the needs of my RDX. I only service my car at Rick Case. knowledgeable and truly honest concerning the needs of my RDX. I only service my car at Rick Case. More
Augustin managed a prompt and efficient service during my last visit to the dealership and provided useful heads up on work that will need doing on next visit. last visit to the dealership and provided useful heads up on work that will need doing on next visit. More
I have been servicing my car for 12 years. Always get a good service The service took a little longer than usual, can improve in the waiting area amenities good service The service took a little longer than usual, can improve in the waiting area amenities More
I needed to replace the battery on my Acura. Everyone that helped me was amazing. I was moving when my car would not start and the service people got me in quickly. that helped me was amazing. I was moving when my car would not start and the service people got me in quickly. More
I called early morning and they gave me an appointment for the same day. Francisco is amazing! Great service, fast, professional and kind. I highly recommend Acura of Plantation for the same day. Francisco is amazing! Great service, fast, professional and kind. I highly recommend Acura of Plantation More
My appointment was with Augustin. He was courteous, professional, and friendly. He explained everything and made sure I understood. The tall handsome guy that was in the same office with Augustin, and professional, and friendly. He explained everything and made sure I understood. The tall handsome guy that was in the same office with Augustin, and the cashier was also very nice and helpful. More
Appointment or no appointment Francisco and Terrance has helped me out with even the smallest concern. Definitely recommend as I am never disappointed. Friendly and clean waiting area. They followed social helped me out with even the smallest concern. Definitely recommend as I am never disappointed. Friendly and clean waiting area. They followed social distancing guidelines as all businesses should. More
Great customer service upon arrival to departure. Lounge area is filled with snacks and refreshments at your convenience. Car wash looked great on the outside, but lacked a little bit of effort on the insid area is filled with snacks and refreshments at your convenience. Car wash looked great on the outside, but lacked a little bit of effort on the inside.I was in a rush though, no fault on them. More