Rick Case Acura - Service Center

Augustine was very knowledgeable and helpful. I would Augustine was very knowledgeable and helpful. I would highly recommended him to anyone I know for his excellent customer service and knowledge. De Augustine was very knowledgeable and helpful. I would highly recommended him to anyone I know for his excellent customer service and knowledge. Definitely hard to find a good service representative nowadays. I really hope Rice Case Acura acknowledges his professionalism & knowledge! More

Francisco, was Very professional, friendly and informative about my car needs, services was fast and loved the complimentary car was Great customer service continue the great work informative about my car needs, services was fast and loved the complimentary car was Great customer service continue the great work More

Great customer services, felt comfortable, and she work hard to get me what i wanted..over all i give that place a 10/10..great hard to get me what i wanted..over all i give that place a 10/10..great More

Excellent service . Very pleased with all staff. My car was spotless after a deep cleaning and detailing. Oil change great. Received calls to update me on progress of work being done. Great job! was spotless after a deep cleaning and detailing. Oil change great. Received calls to update me on progress of work being done. Great job! More

No issues at all! I was there for service, by appointment. they were short staffed and they still finished my car early! Always a pleasure going to Acura for my service. The gentlemen in this dep appointment. they were short staffed and they still finished my car early! Always a pleasure going to Acura for my service. The gentlemen in this department are always so nice and always answer my questions without hesitation even when they are busy! More

Friendly and helpful staff. Service tech explained what my car needed also the cost. However I find that the cost was a bit pricey. You need to offer more discounts my car needed also the cost. However I find that the cost was a bit pricey. You need to offer more discounts More

Professional, Attentive, and Friendly. I was greeted with a smile by the maintenance manager and was attended to immediately. I was even introduce to new models of vehicles at the dealership. The maintenance a smile by the maintenance manager and was attended to immediately. I was even introduce to new models of vehicles at the dealership. The maintenance representative was GREAT. More

This is my third vehicle from this dealership. My salesman Terry has always been honest and forthright with me. I have a service contract on my lease and it works great. One area that needs improve salesman Terry has always been honest and forthright with me. I have a service contract on my lease and it works great. One area that needs improvement is the on line appointment chat. The simple process of making an appointment took me almost a 1/2 hour. The same questions were asked and answered more than once. My car is a year old and some clown salesman approached me with some come on about getting me into a new car because you are always looking for used cars for your inventory. As soon as I said that I would speak to Terry, he disappeared😳😳 More

Apparently they’re putting something in the water because EVERYONE that I’ve had contact with at the dealership has been very nice and easy to work with plus fair with their pricing. EVERYONE that I’ve had contact with at the dealership has been very nice and easy to work with plus fair with their pricing. More

Keith and Terrance was amazing and so were all the other staff at Rick Case Acura. Will recommend this dealership to everyone . The best dealership ever. staff at Rick Case Acura. Will recommend this dealership to everyone . The best dealership ever. More