Rick Case Acura - Service Center

Awesome customer service at Rick Case Acura of Sunrise. Keith Heron took good care of me and gave me some good pointers he also took time to take me over to the Genesis lot as I'm looking for my next lease Keith Heron took good care of me and gave me some good pointers he also took time to take me over to the Genesis lot as I'm looking for my next lease. More

Today I had an appointment with Keith for maintenance on my vehicle. He saw me right away and sent me car right to the service shop for my oil change. Unlike most employees Keith always goes above and beyon my vehicle. He saw me right away and sent me car right to the service shop for my oil change. Unlike most employees Keith always goes above and beyond to take care of me and give me the best advice for my vehicle in order to maximize customer satisfaction. He is by far the best and I hope to see him every time I come into the dealership! Promote him ASAP!!!!!! He’s amazing!!!! More

I love taking my car for service at Rick Case Acura my service representative Francisco is alway friendly and helpful. He get me in and out of there in a timely manner with great service every time. service representative Francisco is alway friendly and helpful. He get me in and out of there in a timely manner with great service every time. More

Service consultant was very nice,friendly and very professional...my only issue would be time...it took overv2 hours for an oil change and car wash but apart from that all was good professional...my only issue would be time...it took overv2 hours for an oil change and car wash but apart from that all was good More

I always have a positive experience when going to service for any maintenance related issues. I always request Derek to service my car as I know my car will be taking care of the right way, the first time an for any maintenance related issues. I always request Derek to service my car as I know my car will be taking care of the right way, the first time and it will also be done promptly. All of the service advisors are all always nice too. Thank you did the top notch service! More

Always a great experience with the service and sales department. Thank you for all your help and will defiantly be back! Your staff made the process hassle free... department. Thank you for all your help and will defiantly be back! Your staff made the process hassle free... More

First time getting service for my Acura at Rick Case. Easy to schedule online, the service department kept me informed, and the repairs were done in a thorough and efficient manner. Easy to schedule online, the service department kept me informed, and the repairs were done in a thorough and efficient manner. More

I went for my first oil change and Ms. Barroso provided an excellent customer service. She was very polite and friendly. I’m a happy customer an excellent customer service. She was very polite and friendly. I’m a happy customer More

I would rather they tell me the price I’m going to pay up front I was told 69 an then paid 82 and my car was not cleaned on the inside. front I was told 69 an then paid 82 and my car was not cleaned on the inside. More

This dealership is friendly, attentive, and professional. Easy to make appointment for service and pleasant lounge while I waited for my car to be completed. Easy to make appointment for service and pleasant lounge while I waited for my car to be completed. More