Rick Case Acura - Service Center

Very efficient service ...love the cleanup job ! Service man very honest and didn’t try to have me spend more than necessary The only problem is having to submit 25 words ! man very honest and didn’t try to have me spend more than necessary The only problem is having to submit 25 words ! More

I had pre-paid for oil changes every 5000 miles when U purchased my used Acura at Rick Case. I scheduled an appointment with Keith, he fot me in and out on a Saturday with a ahiny clean car and no cost! purchased my used Acura at Rick Case. I scheduled an appointment with Keith, he fot me in and out on a Saturday with a ahiny clean car and no cost! They did a great job. More

I bought my Acura at this place and have always used them for my service. It has very comfortable accommodations while you wait and always has been satisfied with the work performed to my car. The service ad for my service. It has very comfortable accommodations while you wait and always has been satisfied with the work performed to my car. The service advisors; professionals! More

We were dead in the water with a computer failure, afraid to drive our car with the dashboard display going nuts. Called Rick Case Acura on Sunday evening and Bruce, the Customer Relations Mgr., assured us to drive our car with the dashboard display going nuts. Called Rick Case Acura on Sunday evening and Bruce, the Customer Relations Mgr., assured us they would take care of the problem. AAA delivered the car to R C Acura at 10:30 am on Monday. Keith, the Service Specialist, called us before noon to confirm the car would be ready when we returned from our trip on Thursday. We picked up the car at noon on Thursday and drove it 180 miles to our home without a hitch. Can’t say enough to express our thanks! More

The Service team lead by Dean and Francisco is top notch. They go above and beyond to exceed my expectations at every service appointment. Thanks They go above and beyond to exceed my expectations at every service appointment. Thanks More

Profesional. Courtesy and detailed services Nice Profesional. Courtesy and detailed services Nice waiting areas. Clean environment place. Highly recommend for friends to do services and business Profesional. Courtesy and detailed services Nice waiting areas. Clean environment place. Highly recommend for friends to do services and business at any time Definitely I will come back More

I had a 9:30am appointment and was seen at my scheduled time. Keith was very professional, informative and was able to get me out in time for work. time. Keith was very professional, informative and was able to get me out in time for work. More

Francisco made my service appt fast easy and painless. Explained everything. He went above expectations. I would highly recommend these gentlemen. Professional & honest people. Happy Explained everything. He went above expectations. I would highly recommend these gentlemen. Professional & honest people. Happy More

I’ve leased my last 2 Acura’s from Edney and I will definitely go back to him when I’m ready for my 3rd! Keith helped me with my recent oil change, he was extremely friendly and had my car ready even e definitely go back to him when I’m ready for my 3rd! Keith helped me with my recent oil change, he was extremely friendly and had my car ready even earlier than I expected! More

The service at the Service Department was great, the service representative took his time to explain, in details, the type of work required in the unit. The mechanics should be more committed and qual service representative took his time to explain, in details, the type of work required in the unit. The mechanics should be more committed and quality oriented and take care to details like handling a clean unit to the customer, when I opened the hood it was dirty wish make me think if the really did the job or not. More