Rick Case Acura - Service Center
Fort Lauderdale (Plantation), FL
1,292 Reviews of Rick Case Acura - Service Center
Great service and very friendly. Second car I have bought here and I do all of my service here. Very friendly team and easy to work with. here and I do all of my service here. Very friendly team and easy to work with. More
Great response time. I called and spoke to Bruce about an appointment and he was able to get me in same day. He also had to check to see about a part and called me back within 5 mins. an appointment and he was able to get me in same day. He also had to check to see about a part and called me back within 5 mins. More
Entire Service dept. Efficient, friendly, knowledgable. Drove up, the person in the lane checked me in, asked who my service advisor was. Augustin reviewed what was needed, arranged for a loaner and I was Drove up, the person in the lane checked me in, asked who my service advisor was. Augustin reviewed what was needed, arranged for a loaner and I was on my way. Not to forget the persons behind the cashier counter. Same applies to them and if they do not know the answer to my question, they will immediately ask the advisor or service manager. More
This is the best dealership, hands down!!! Every time I service my car I have to call Francisco. Today was a little tough, because I had my child me with me and he was able to get me a shuttle to go home service my car I have to call Francisco. Today was a little tough, because I had my child me with me and he was able to get me a shuttle to go home More
My service advisor, Francisco, was very friendly and knowledgeable. He went above and beyond to help me. I know my car is well taken care of. knowledgeable. He went above and beyond to help me. I know my car is well taken care of. More
Great service! Knowledgeable, sincere and most importantly great people there to help!! Kudos to Francisco for always taking great care of me!! Dean also superb as Manager.. great team!! I will go importantly great people there to help!! Kudos to Francisco for always taking great care of me!! Dean also superb as Manager.. great team!! I will go nowhere else.. Recommend to all my friends.. More
Replaced left front tire and washed my vehicle. Everyone was very friendly pleasant and very helpful. The manager took time out to drive my car to see what the problem was. Thx very much was very friendly pleasant and very helpful. The manager took time out to drive my car to see what the problem was. Thx very much More
Always a great experience dealing with the service on my RDX Francisco is great and everyone in service is friendly great customer service and communication regarding repairs RDX Francisco is great and everyone in service is friendly great customer service and communication regarding repairs More
I had a great experience. The booking online was easy. Coming in for my appt that morning was quick. Coming back to pick up was smooth as well. Coming in for my appt that morning was quick. Coming back to pick up was smooth as well. More
My Service Advisor Keith was the best. He’s got a great personality and very helpful. He even helped me reconnect my phone to my car after I did it incorrectly. My car was serviced in a timely manner. Ever personality and very helpful. He even helped me reconnect my phone to my car after I did it incorrectly. My car was serviced in a timely manner. Everyone is really great and very nice... More