Rick Case Acura

The service tech, Mack was very professional. He was thorough. He was polite and well courteous . He was thorough. He was polite and well courteous . More

Rick Case always does a good job and today was no different. Got me in and out in good time and we’re able to file a warranty claim for a tire so I didn’t have to pay for a new tire. different. Got me in and out in good time and we’re able to file a warranty claim for a tire so I didn’t have to pay for a new tire. More

Stephan had been patient, efficient and kind. He had taken the time to go through everything with us and was able to get us a great price! He had taken the time to go through everything with us and was able to get us a great price! More

Furstly, I went to the Rick Case Sunrise Plantation Hundai dealership to fix my tire showing a Nail in the Driver's side tire. They told me that they don't have the Time Available for repair because Hundai dealership to fix my tire showing a Nail in the Driver's side tire. They told me that they don't have the Time Available for repair because 2 cars were ahead after checking with the Service advisor. Then I went to repair my 2021 Lease Hundai Santa Fe front tire with a Nail present. At the RICK CASE ACURA Dealer next door. I received a $59 + Tax estimate and I left the dealership. I had to take my vehicle across the Street to Fuzzy Mechanic Repair Shop to fix. Upon inspection and evaluation ... the Technician said that the Nail DID NOT PUNCTURE MY NEW TIRE ... Rather, the Nail entered sideways on my tire. I ask him fir the Bill. He said $0.00. I gave him a $5 tip for his Honesty. When I met Mr Rick Case in September 2003 at Weston Honda Dealership he gave me his Cell number and told me to Call him if I needed his Assistance. Today I needed His Assistance... but Unfortunately, Mr Case is Not here Physically. He is together with our Only child, Shiva, 21 who was killed by a DRUNK Driver. I miss Him and His Exceptional Humble Service a lot. Thank you guys for your Kind Hospitality and Professional Generosity. At present, after Losing our Only child, Shiva, my wide has a Stroke and a Major Disability whereby I take care of her 24/7. We Live ALONE and have NO Help. We're both Unemployment at present. Please Remember guys and Staff ... Death and Illness can come to Anyone of Us ANYTIME, ANYWHERE and under ANY CIRCUMSTANCES. KARMA goes a Long Way guys. "Help Ever, Hurt Never" " MONEY Comes and Goes, MORALITY Comes and Grows". Mr Case and our son Shiva took Nothing to the Afterlife Except their Good Actions and Blessings from the Lord. Respect n Love to Everyone at All of Rick Case Dealerships. Happy "Good Friday". SMILE .. BE HAPPY. Respectfully, Enric, Kaloutie and Shiva. Body is Gone but our Shiva Soul Lives On Eternally. Thank you, Enric More

Francisco is and has always been beyond amazing! He is one of the few I completely trust with my car! He is one of the few I completely trust with my car! More

Great customer service. Excellent communication and a very comfortable environment to wait for the service. Excellent communication and a very comfortable environment to wait for the service. More

Wonderful staff very friend they greet you like family I would recommend every too this dealer ship would recommend every too this dealer ship More

I appreciated Felipe Moreira helpful assistace. Very little waiting time before service. Grest car wash. Very little waiting time before service. Grest car wash. More

Noa in the Service Department does an excellent job, explaining everything, and ensuring all my concerns were addressed. She's also very knowledgeable about the business as a whole. explaining everything, and ensuring all my concerns were addressed. She's also very knowledgeable about the business as a whole. More

Excellent experience. Juan Rey, our salesman, was very friendly and knowledgeable about the cars we looked at. He helped us make an informed decision and one that we are h Juan Rey, our salesman, was very friendly and knowledgeable about the cars we looked at. He helped us make an informed decision and one that we are happy with. No pressure sale. We are very satisfied with our purchase. More