Rick Case Acura

Been a customer since 2005 and Francisco Garcia is a top notch service advisor. He makes himself available and is very professional. I appreciate his level of effort to keep our client relationship superi notch service advisor. He makes himself available and is very professional. I appreciate his level of effort to keep our client relationship superior. More

Felipe was awesome. Kind, caring, professional, informative , got my oil change done and car wash in time so I can make it to work Kind, caring, professional, informative , got my oil change done and car wash in time so I can make it to work More

Staff is friendly and knowledgeable. Sales team is easy to work with compared to other dealers. Sales team is easy to work with compared to other dealers. More

The staff was very professional,attentive and helpful in guiding me through decisions that had to be made regarding my vehicle guiding me through decisions that had to be made regarding my vehicle More

They use a call center for appointments and this is not conveyed to the on-site staff. If an appointment is not made the day before the on site staff gets a print out at 7:00 am. If you call the day of—the conveyed to the on-site staff. If an appointment is not made the day before the on site staff gets a print out at 7:00 am. If you call the day of—the call center books an appointment time but it is not conveyed to the on site staff. Therefore, they have no record of appointment and wait times are long. Absolutely no one answers phone in parts department. More

They was super friendly and I was satisfied with my service I most definitely will be returning service I most definitely will be returning More

Great communication from my service advisor Felipe. Brought my car for routine service and a few other concerns I had that day. Felipe listened and answered all my questions, everything was fixed as p Brought my car for routine service and a few other concerns I had that day. Felipe listened and answered all my questions, everything was fixed as promised and the car was returned in a timely manner. Outstanding customer service is rare to find these days, will continue to do business with the Rick Case automotive group for years to come. More

This dealership service team is always welcoming and willing to help. Always a fast turnaround . willing to help. Always a fast turnaround . More

Mack has always provided me with trustworthy service. His dedication to customer service combined with his honesty, makes me a repeat customer. His dedication to customer service combined with his honesty, makes me a repeat customer. More

Great service, very friendly and professional staff, and in and out quickly with a clean car. in and out quickly with a clean car. More