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Rick Case Acura

Fort Lauderdale (Plantation), FL

4.8
2,432 Reviews

875 N State Rd 7

Fort Lauderdale (Plantation), FL

33317

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2,432 Reviews of Rick Case Acura

March 28, 2023

The reason for my recent visit was maintenance on my 2020 RDX. Francisco Garcia is a terrific service representative. He provides the best possible assistance to his clients. More

by MSSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Sales Manager, Terry Jarvis, Francisco Garcia
March 28, 2023

Every time I use the service center, I am always charged more then what is explained to me before services are done. There is always some unknown issue that wasn’t accounted for or some incompetence in givi More

by Mikebalma171
Recommend Dealer
No
Employees Worked With
Several employees in service
March 28, 2023

Wonderful experience! Sebastian Diez made the process as easy as it could be. Thank you! More

by lance10jan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sebastian Diez
March 27, 2023

Great service. Very accommodating to the customer. Car was immaculate upon receiving from the service rep. More

by Lorrainedelosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
March 25, 2023

Excellent service professionals. I was treated with respect by Francisco and everyone there with a caring and friendly attitude. I got updates on progress and and waited in a clean f More

by don.clavette
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
March 24, 2023

Good people clean environment with snacks beverages and tv entertainment. I was constantly updated with service however shuttle drop off was offered. I will continue to have my service done here due to tru More

by Kerry-Ann
Recommend Dealer
Yes
Employees Worked With
Mitesh Singara, Compton McKayle, Mo Saleh, Matthew King, Vanessa Torres, Dean Dumetz, Francisco Garcia, LeRoy Larson, David Nunez, Hassan Husein
March 24, 2023

Received excellent service. Everyone was extremely helpful and professional. I am extremely satisfied. Thank you to the staff. More

by Brooklyn34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Rey , Mitesh Singara, Mo Saleh, Matthew King, Dean Dumetz, David Nunez
March 24, 2023

Knowledgeable. Helpful. Attentive. Professional & still down to earth staff. I love my TLX. Thank you. Thanks to the service staff & Max. More

by mfchristie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenson Remy/ Service (awesome), Mohamed Chtaili, Mitesh Singara, Mo Saleh
March 24, 2023

Service was performed quickly. Service writer was friendly,knowledgeable and professionable. Totally satisfied with my experience. More

by piacono
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leroy Brown, Francisco Garcia
March 23, 2023

Service was fast and friendly. Francisco greeted me warmly and took good care of me. More

by Michelle W.
Recommend Dealer
Yes
Employees Worked With
Compton McKayle, Francisco Garcia
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