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Rick Case Acura

Fort Lauderdale (Plantation), FL

4.8
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer. At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism. All of our staff invites you to visit to experience the RICK CASE WAY.
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875 N State Rd 7

Fort Lauderdale (Plantation), FL

33317

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Showing 2,431 reviews

May 14, 2022

Great service! Did all they said they would and in less than an hour! Ensured those with an appointment were serviced first and timely! More

by Jruth1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noa Cohen
May 14, 2022

Service is always great. Everyone is friendly and informative in the entire dealership. The service department employee’s are just beyond helpful. More

by saderussell@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Dumetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jahkyah McGill Noa Cohen
May 13, 2022

They will move mountains to make the customers experience excellent . Rick case is the real deal straight forward and most of all honest More

by Okunbruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edney Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022

Friendly group. I waited a while for my service however it was worth the wait. They had snacks to keep me occupied and offered complimentary wash and vacuum that was More

by Kerry-Ann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leroy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Rumble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohamed Chtaili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Krizanic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Dumetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
LeRoy Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Briceno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noa Service Advisor
May 12, 2022

I have leased my second car at Rick Case the service is great, I love that every one is very welcoming. Endy is wonderful! More

by laurahughey75
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edney Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022

Rick Case Plantation dealership to was fair, respectful, helpful, and understanding. My salesman was also all of the aforementioned. I would deal with this dealership again and advised to seek them also. More

by gbearr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Chtaili
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022

As soon as I got to the dealer I was helped by some one and on my way More

by ms.jamie1012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022

The sales department is wonderful! I used to be able to say the same for the service department. I am on my third Acura since 2017 and must say the service department since December 20 More

by dnjackson85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edney Francis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leroy Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitesh Singara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Krizanic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Saleh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vanessa Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Agustin Grandinetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Husein, Sean Coleman
May 12, 2022 -

dnjackson85 responded

Rick Case Acura has a pleasant and knowledgeable sales department. Everyone is helpful, and although they are trying to sell you are car, they get to know you to find the best possible solution for you. They won’t try to sell you just any vehicle. The service technicians are wonderful people and do an excellent job servicing your cars. However, The service agents are rude and it’s almost as if you have to beg them to create the order to work on your car. Agustín and Noah are the ONLY service agents who are helpful and honest about when and what I need to service. They should be in charge of training the others on how to treat customers in the service department. Because if it wasn’t for them I would definitely get my service done at another dealership.

May 12, 2022

I arrived early and was helped right away. The staff was friendly and helpful. The work was completed in adequate time. More

by Los1919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mac
May 11, 2022

Ruben was an amazing rep that definitely showed that he cared and wanted to help us find the best vehicle. More

by JA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Contreras
5.0
This rating includes all reviews, with more weight given to recent reviews.
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