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Rick Case Acura

Fort Lauderdale (Plantation), FL

4.8
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer. At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism. All of our staff invites you to visit to experience the RICK CASE WAY.
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875 N State Rd 7

Fort Lauderdale (Plantation), FL

33317

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Showing 2,431 reviews

May 19, 2022

Great customer service and friendly staff. Always willing to spend extra time with you to explain everything. More

by mikehcalvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noa
May 19, 2022

Dean Dumetz and Noa Cohen phenomelnel, explained everything plus test ride together. Napelton Acura terrible More

by Sandwrosenthal
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mitesh Singara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dean Dumetz, Noa Cohen
May 19, 2022 -

Sandwrosenthal responded

Dean and Noa terrific. Dean a pro

May 17, 2022

Keith Heron was my service representative, he is very courteous and knowledgeable and he handled my service request promptly. Ron Rumble was my technician. He performed the scheduled service promptly inc More

by origbandit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rumble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Heron
May 17, 2022

This is the third Acura that I have bought from this dealership. I have always received a fair deal. The service department is very professional and prompt. More

by StacyLynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dean Dumetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hassan Husein
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

Bought 3 cars there over the past 18 years so I love this dealership. Love my service advisor Francisco Garcia who takes excellent care of me and my car! More

by Amy H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022 -

Amy H. responded

I hope you realize how wonderful Francisco is - treats his customers so well!! I’m grateful!

May 16, 2022

Very professional, helpful, responsive and understood my problem and time concern Kept me updated, and ensure that I was comfortable with the decisions being made. More

by Christinerichard2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Dumetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022

Rick Case was professional and they answered all our questions and concerns. We got a beautiful MDX SUV, we are very happy with our new car. I would recommend Rick Case to everyone we meet. They gave us More

by val
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohamed Chtaili
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022

Great, fast and reliable. What else can you ask for? Always drop off the car in the morning and its ready by 1pm More

by eM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Rumble
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2022

The whole service team is magnificent! I was acknowledged with a friendly welcome upon arrival and my advisor Mac provided timely and efficient service. More

by Denny Liza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mac
May 15, 2022

Very efficient and easy to follow up with in case there are any questions or additional issues More

by Taylor8444
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mac
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