Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,431 reviews
June 03, 2022
From the moment I got there I was handed off from one person to the other seems like the first one didn’t care and then after that ,they never call me for an update I was waiting there for over 3 1/2 ho person to the other seems like the first one didn’t care and then after that ,they never call me for an update I was waiting there for over 3 1/2 hours ,when a was told it would it be 2 hours ,also I know it’s about an hour before they finally gave me the keys ,they were done way before that, but they decided to go to the a meeting first and then afterwords give me my car ,after that they gave me a big list of stuff that I needed and some of them were already done before and they just included that without checking ,I think they’re just trying to do anything just to make extra money . More
by romerocowby
Employees Worked With
A white girl with black hair
June 03, 2022
Horrible. Sold my 18 year old son a car with bald tires. He wrecked on the way home because of the tires. The police, tow truck , auto body shop and our insura Sold my 18 year old son a car with bald tires. He wrecked on the way home because of the tires. The police, tow truck , auto body shop and our insurance all confirmed the tires were well over used and should have been replaced. We are now paying for a wrecked vehicle as well as 4 new tires because the insurance will not cover the tire replacement costs because they were so used up. Buyer beware!!! More
by Timothy
Employees Worked With
June 03, 2022
Excellent service. The service representative Mr. Francisco was very kind and helpful. He ensured that my needs were taken care. The service representative Mr. Francisco was very kind and helpful. He ensured that my needs were taken care. More
by mervis
Employees Worked With
June 02, 2022
Great staff, wonderful purchasing experience. I will definitely refer my family and friends to this dealership. I will definitely refer my family and friends to this dealership. More
by Rodriguezli
June 02, 2022
Very pleased with the service the staff is very friendly and quick! I recommend 100% this dealer they are just the best👏🏼 and quick! I recommend 100% this dealer they are just the best👏🏼 More
by mendozasonia
June 02, 2022
Best staff very helpful in finding the right car for you would recommend this place would recommend this place More
by Ruthielady68
June 02, 2022
Today i went into the dealership to get my car serviced and he was Very helpful, polite, efficient, knowledgeable. Great experience and he was Very helpful, polite, efficient, knowledgeable. Great experience More
by Nique
Employees Worked With
June 01, 2022
Rick Case Acura always goes above and beyond for my car buying experience! Terry J. is a wonderful and knowledgeable sales person. Highly recommend him and Rick Case Acura. buying experience! Terry J. is a wonderful and knowledgeable sales person. Highly recommend him and Rick Case Acura. More
by kellyriedel4
May 31, 2022
The service was excellent today. Fast and efficient. Highly recommend the service department at this dealership! Fast and efficient. Highly recommend the service department at this dealership! More
by tct5012
Employees Worked With
