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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
June 06, 2022
No complaints. Dealership was organized prompt and courteous. I’m glad I choose this location to get serviced and will be back. Dealership was organized prompt and courteous. I’m glad I choose this location to get serviced and will be back. More
by Bjohnson4244@gmail.com
Employees Worked With
June 06, 2022
Always very kind and fast. Keith in the service department took care of all my concerns. Jason Samuel always very helpful! Keith in the service department took care of all my concerns. Jason Samuel always very helpful! More
by meli0319
Employees Worked With
Jason Samual, Keith Heron, Mo Husein
June 06, 2022
The professionalism was top tier at Rick Case. I am pleased and felt like a valued customer. I am pleased and felt like a valued customer. More
by Adeeva20
Employees Worked With
June 05, 2022
Love Rick case acura the experience is always great our sales representative is Ruben we love him sales representative is Ruben we love him More
by Gabzac
Employees Worked With
June 05, 2022
Was in and out , great customer service , keep me in the loop as to how my car was coming along loop as to how my car was coming along More
by Ash
Employees Worked With
June 04, 2022
It was a great experience. Everyone was nice and greeted me. And explain what I needed. Everyone was nice and greeted me. And explain what I needed. More
by Marsha
June 04, 2022
Francisco & Al in Service we’re both great, prompt and friendly. Helped me get my car serviced and comp shuttle ride with ease. Fastest I’ve ever gotten it serviced for, there. friendly. Helped me get my car serviced and comp shuttle ride with ease. Fastest I’ve ever gotten it serviced for, there. More
by Kara
June 04, 2022
After another Acura dealership notified me 3 days before my vehicles delivery date (5/10) and 3 months after ordering (3/01) the vehicle was delayed for another 4 to 6 weeks. The next day at 4:12pm, Hassan my vehicles delivery date (5/10) and 3 months after ordering (3/01) the vehicle was delayed for another 4 to 6 weeks. The next day at 4:12pm, Hassan Husein met me at the front door of Rick Case and knew the vehicle I wanted. At 4:15pm we went to the lot to view the exact vehicle we had discussed and to inspect. At 4:24pm we returned to the showroom and agreed to a price. At 4:31pm the paperwork was on his desk I signed it and deal was completed at 4:38pm, 26 minutes start to finish! Fantastic, a unbelievable experience and top quality staff at RICK CASE! More
by T. Wolf
June 04, 2022
Courteous, Get to the root of the problem and explains well. Make sure job is done correctly. Prices are too high. well. Make sure job is done correctly. Prices are too high. More
by fayeray786@gmail.com
Employees Worked With
June 04, 2022
Dealership always gets me in and out. Great customer service. Professional and clean. The complimentary multi-option coffee machine is also a great added touch. Great customer service. Professional and clean. The complimentary multi-option coffee machine is also a great added touch. More
by ROYCE.BADGER
Employees Worked With
Mack Rémy
