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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
June 18, 2022
Service was excellent. I definitely recommend this dealership to everybody. T h a n k s I definitely recommend this dealership to everybody. T h a n k s More
by dannyalfonso1
June 18, 2022
Hassan Husein and Vanessa Torres we’re very welcoming, professional, and detail oriented. They did a great job helping me secure a new 2022 vehicle. Thank you so much professional, and detail oriented. They did a great job helping me secure a new 2022 vehicle. Thank you so much More
by Brand187
June 18, 2022
Excellent excellent excellent customer service, professional, friendly personal, and great experience as always! Thank you very much!! professional, friendly personal, and great experience as always! Thank you very much!! More
by Q Vjerez
Employees Worked With
Mr. Mac, and a very nice gendenman around 60s.
June 18, 2022
No matter purchasing or getting service done the team is always friendly and makes you feel welcome. Big shout out to Mack,Keith and Al in service! Appreciate the help with both vehicles gents! always friendly and makes you feel welcome. Big shout out to Mack,Keith and Al in service! Appreciate the help with both vehicles gents! More
by jmajor178
Employees Worked With
Mack
June 16, 2022
We bought our Acura there with no hassle with the sales person. They gave us 2 years of free maintenance on our used Acura. I just took it in for its first 25,000 miles service. Everthing went well and th person. They gave us 2 years of free maintenance on our used Acura. I just took it in for its first 25,000 miles service. Everthing went well and they cleaned the car inside and out. Mack is our service guy. He is fabulous to work with. No bull s--t Straight up person. More
by Danny
Employees Worked With
Mack Remy
June 16, 2022
Rick Case Acura is the only place to buy a new or used car! They take great care of me and all of my family and friends thanks Rick Case car! They take great care of me and all of my family and friends thanks Rick Case More
by MDX Type S
June 16, 2022
All staff encountered during my visits have been courteous. Remy kept me informed and updated regularly during the extended time period car was in the service area. Environment clean and welcomin courteous. Remy kept me informed and updated regularly during the extended time period car was in the service area. Environment clean and welcoming. More
by Brokhil
Employees Worked With
Mack Remy, Sam and Luis the drivers, the female cashier
June 15, 2022
Disappointed, I spent 3 1/2 hours for service, they did not rotate my tires, did not reset my oil reading, it still says 20% and I’m questioning now what else they didn’t do and charged me for it. Oh, and not rotate my tires, did not reset my oil reading, it still says 20% and I’m questioning now what else they didn’t do and charged me for it. Oh, and there was a complimentary car wash, guess what, they brought the car to me without washing it. I had to ask and then the service manager took it back to wash it himself. I called Acura when I got home after work and I am still waiting for a call back from the manager I should not have to question about my service with Acura. More
by Annsankar
Employees Worked With
Keith Heron
June 15, 2022
Service Department was very helpful in solving what turned out to be cockpit errors with my Acura RDX. turned out to be cockpit errors with my Acura RDX. More
by Nodropshots
Employees Worked With
