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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
June 27, 2022
I was greeted well at the front and helped immediately upon my arrival. I recieved great service from Stephen Epstein and the finance department as well. upon my arrival. I recieved great service from Stephen Epstein and the finance department as well. More
by Ns8203
June 27, 2022
Best experience I have ever had purchasing a vehicle. Mo and Robert made this experience at Rick Case excellent and definitely made me a customer for life. Mo and Robert made this experience at Rick Case excellent and definitely made me a customer for life. More
by D
June 27, 2022
The service is always great. I always get treated very well there. Been with Rick Case for over 20 years!!!!! I always get treated very well there. Been with Rick Case for over 20 years!!!!! More
by Robinron95
Employees Worked With
June 26, 2022
Mac was great. The whole process was fast and easy Thank you for everything. Pl The whole process was fast and easy Thank you for everything. Pl More
by v_naranjo2000
June 26, 2022
The brakes are squeaking on my new RDX so I called and was told that it’s is a problem with the new RDXs but to bring it in for repair. I got there for my 9:00 appt and was told they don’t have a way to f was told that it’s is a problem with the new RDXs but to bring it in for repair. I got there for my 9:00 appt and was told they don’t have a way to fix it but it’s not unsafe and they would oil the brake pads to help reduce the noise. This would take 1.5 to 2 hours. then I’d have to come back again once it is recalled to do the repair. I would never have wasted my time if they hadn’t told me on the phone that they could actually fix it. Even worse, after an hour they still hadn’t looked at my car. At that point I told them to give me the car and I wasn’t going to wait any longer or waste my time for something that wouldn’t fix the problem. More
by Srw406@yahoo.com
Employees Worked With
Noa
June 25, 2022
Noas great at handling service clients jes jes jes jes jes jes jes jes jessssss jes jes jes jes jessssss More
by rob3rt334
Employees Worked With
June 25, 2022
I arrived right on time for my service appt and Keith R. in the service dept. was delightful, very professional and efficient. He had my car in and out in the time promised. Customer service as well was out in the service dept. was delightful, very professional and efficient. He had my car in and out in the time promised. Customer service as well was outstanding. Thank you! More
by msnonya
June 24, 2022
The service adviser experience was extraordinary. Keith Heron I believe was his name. He was very assuring and knowledgeable about my car being serviced. He also was very accommodating making sure th Keith Heron I believe was his name. He was very assuring and knowledgeable about my car being serviced. He also was very accommodating making sure that my customer experience was perfect. He was very keen on what my day at the dealership should be like. The closing of my day at the dealership was ended with positive affirmations which carried me through the rest of my day. I hope all service advisers are like Keith. More
by khalewilliams
Employees Worked With
Keith Heron
June 24, 2022
Great customer service from this service team. Peace of mind is what you will find with Rick Case Acura. Thanks to all. Peace of mind is what you will find with Rick Case Acura. Thanks to all. More
by 5alexp5
