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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
July 18, 2022
Service writer Francisco always positive & helpful. Service Center is clean & efficient. Competitively priced. Will continue to be a loyal fan. Service Center is clean & efficient. Competitively priced. Will continue to be a loyal fan. More
by Leonard Sands
Employees Worked With
July 18, 2022
Timely and professional service. Quick turn around with a complete wash and vacuum. Love it. Quick turn around with a complete wash and vacuum. Love it. More
by crystalrichardson12
Employees Worked With
July 17, 2022
No one wants to hear your concerns at this dealership. Went in for 35k check up, oil change and brake flush with an appt. Took four to five hours. My car is making noise that it never had before their wor Went in for 35k check up, oil change and brake flush with an appt. Took four to five hours. My car is making noise that it never had before their work. I notified two people and either responded. That tells you all you need to know about their friendly customer service. If you like to wait and enjoy being ignored as a customer this is the place for you. More
by Markdegen
Employees Worked With
Keith
July 16, 2022
Great service and great clean environment. Ruben is the best!! I’ll continue to buy cars from him and refer friends. Ruben is the best!! I’ll continue to buy cars from him and refer friends. More
by janeth
Employees Worked With
July 14, 2022
Great service and excellent customer service for both sales and finance department. I could not have ask for better assistance. sales and finance department. I could not have ask for better assistance. More
by Dfencher1
July 11, 2022
Mo,Edney, and Vanessa were amazing. Very easy and seamless experience. They have definitely gained a customer for life. Very easy and seamless experience. They have definitely gained a customer for life. More
by Brandon Matos
July 11, 2022
Hi the people were very nice, all of the guys! Sabastian Diez we’re very patient with me also Mo & Mohammed. I love my car, thanks to Sabastian! all Acura people, ❤️ You guys, rated 10, 10, 10!!! Sabastian Diez we’re very patient with me also Mo & Mohammed. I love my car, thanks to Sabastian! all Acura people, ❤️ You guys, rated 10, 10, 10!!! Excellent customer service! More
by Asha Moon
July 10, 2022
Quick, easy and upfront communication. made everything simple instead of learning things after the process. made everything simple instead of learning things after the process. More
by Dlcoop
Employees Worked With
July 10, 2022
They take their time to taking care of you and listen to you and everything going smooth understand each other you and everything going smooth understand each other More
by Josephaug1972
