Rick Case Acura

Mitesh and the team at Rick Case made the buying process very easy. No time wasted, I knew what I wanted and we worked on a deal that met my needs. very easy. No time wasted, I knew what I wanted and we worked on a deal that met my needs. More

I was not sure what to expect coming back to Rick case after 7 years but I was happily greeted by Stephen Epstein, after letting him know I definitely wanted a Acura since I purchased one there years ago. after 7 years but I was happily greeted by Stephen Epstein, after letting him know I definitely wanted a Acura since I purchased one there years ago. He sold me on the brand new 2023 integra and I’m so happy with how smooth the transaction was. 10/10 experience. I’m loyal to this Rick case Acura because it’s been a pleasure working with them and the staff is pleasant and professional. It was very nice to hit the DONG after it all. I look forward to retiring for my Acura maintenance and I recommended Stephen as your trusted sales man. More

This was my first service department appointment, they were very efficient and accommodating with no hassle scheduling. were very efficient and accommodating with no hassle scheduling. More

The service representative was helpful and explained the services being provided thoroughly. The waiting area is customer friendly. services being provided thoroughly. The waiting area is customer friendly. More

I always got my car in the time frame promised. My advisor suggests options for maintenance by priority. My advisor suggests options for maintenance by priority. More

Salesman and financing were outstanding. Very nice and efficient. Had me in and out in 1 1/2 hours. Very nice and efficient. Had me in and out in 1 1/2 hours. More

I would never leave a bad review unless I was not happy with my service. I have leased many vehicles from this Dealership and had many acquaintances for many years. This time I took my daughter's vehicle f with my service. I have leased many vehicles from this Dealership and had many acquaintances for many years. This time I took my daughter's vehicle for service as always and I was very disappointed with both the Service Writer and the Cashier, terrible customer service. I came home and called the Service Director to express my dissatisfaction with my experience and was directed to his voicemail. I left a voicemail on Aug 9 and to this day, Aug 19 I have not received a call back, very unprofessional. More

Efficient Courteous Friendly Detailed Quick Through Professional Detailed Approachable Experienced Delightful Honest Forward thinkers Caring Go getters Friendly Detailed Quick Through Professional Detailed Approachable Experienced Delightful Honest Forward thinkers Caring Go getters More

I have been dealing with this dealership for about twelve years .This is the reason that I keep dealing with Rick Case Acura. I always get good service from my service advisor Francisco Garcia twelve years .This is the reason that I keep dealing with Rick Case Acura. I always get good service from my service advisor Francisco Garcia he is the best. More

I love this dealership. I have purchased 5 cars here in the last 10 years. This is the first time I felt a ton of up sell pressure in service. $500 to change the transition I have purchased 5 cars here in the last 10 years. This is the first time I felt a ton of up sell pressure in service. $500 to change the transition fluid?…come on…rip off. The shuttle driver is the most pleasant man ever! More