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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
August 26, 2022
Mac, in your Service Dept, was phenomenal. Professional, friendly and efficient. Got the job done immediately and as promised. A major asset to your dealership.l Professional, friendly and efficient. Got the job done immediately and as promised. A major asset to your dealership.l More
by Steven
Employees Worked With
Mac Remi ? Service
August 25, 2022
Efficient, thorough walkthrough of how all technology works in the car Sebastian is a great salesman! works in the car Sebastian is a great salesman! More
by mmgutierrez5
August 25, 2022
The representative who assisted me was extremely polite and helpful. It was an extremely pleasant experience. and helpful. It was an extremely pleasant experience. More
by James C
Employees Worked With
August 25, 2022
Service manager serviced my and honored my appointment in a professional manner. Time of waiting was what I expected a professional manner. Time of waiting was what I expected More
by Larry
August 24, 2022
They were wonderful to work with and fixed my problem to my satisfaction. They also cleaned my car. my satisfaction. They also cleaned my car. More
by nlnmktg
Employees Worked With
August 24, 2022
Good service visit. Prices for filters were a bit to high. I could have purchased them and installed them for a fraction of what I was charged Prices for filters were a bit to high. I could have purchased them and installed them for a fraction of what I was charged More
by Safe122
Employees Worked With
August 24, 2022
The dealership never called me once to give me an update on the car. I had to call multiple times to get any information. They had the car for 24 hours and claimed that they still needed more time to evalu on the car. I had to call multiple times to get any information. They had the car for 24 hours and claimed that they still needed more time to evaluate the problem. They never called me to let me know that it was ready for pick up and not once did they apologize for anything. More
by Pissed off
Employees Worked With
Mack
