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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
July 21, 2023
This is my 2nd time back. My first experience sucked and was worst experience. I gave it a 2nd shot only because the dealership is right by my house. Mack was my advisor, a My first experience sucked and was worst experience. I gave it a 2nd shot only because the dealership is right by my house. Mack was my advisor, and he was friendly and got my car right in. He was knowledgeable about my concerns, Prices suck xxx, but every other dealership. It’s worth get the car fixed right by a certified technician. Will I go back yes!! More
by jfatigate
July 21, 2023
Amazing dealer every one is attentive, and helpful. They always help me answering any question I may have. They always help me answering any question I may have. More
by balajo5
Employees Worked With
Other Employees :
Noa cohen
July 21, 2023
Every time I go to rick case acura, juan briceno is always really helpful, and knowledgeable. His customer service is amazing, always with a welcoming smile. always really helpful, and knowledgeable. His customer service is amazing, always with a welcoming smile. More
by balajo5
July 21, 2023
Very long wait time. Was there for maintenance and they were unable to clean the inside of the car after waiting for over 2 hours Was there for maintenance and they were unable to clean the inside of the car after waiting for over 2 hours More
by Cargirl20
Employees Worked With
July 21, 2023
The dealership is clean and organized. The folks are all friendly and helpful. They do what they say. The folks are all friendly and helpful. They do what they say. More
by Scassetta
Employees Worked With
July 20, 2023
Everything went great at the dealership, I went for a service on my vehicle and was helped by Francisco, he is truly amazing. Thank you so much! service on my vehicle and was helped by Francisco, he is truly amazing. Thank you so much! More
by Khellseei
Employees Worked With
July 19, 2023
Came in with a door sensor issue and they were able to look at, order part and schedule appt. Quick response and great customer service! look at, order part and schedule appt. Quick response and great customer service! More
by Chef Huey
Employees Worked With
July 18, 2023
The best costumer services, fast and very good job, thank you and thank to Francisco for your attention!!! thank you and thank to Francisco for your attention!!! More
by albamartinezcyma@hotmail.com
Employees Worked With
Other Employees :
Always Francisco have the best services with a smile!!
July 18, 2023
Such an absolutely amazing experience and on Independence Day! Our sales rep Edney Francis to the general sales manager Vanessa Torres (Weeeepppaaa) to the finance team Mines! They were all so amazing and ea Day! Our sales rep Edney Francis to the general sales manager Vanessa Torres (Weeeepppaaa) to the finance team Mines! They were all so amazing and easy to work with and so open to negotiating on price, service add-ons, etc… I would highly recommend this specific dealership in Fort Lauderdale as they are absolutely amazing! We leases our vehicle but in 3 years we will definitely go back and get a new vehicle or buy this Acura MDX beauty outright! I want everyone to know, I am not writing this review out of obligation, but because I genuinely believe in my heart that I bought into a family! I would honestly have my entire family lease and/or buy from this dealership because of my positive experience! More
by Shaddai Lopez
