Rick Case Acura

I received wonderful service from Mr. Mack and his team today. It was handled quickly and efficiently, and the staff was very pleasant. Very satisfied with today’s service, thank you! Mack and his team today. It was handled quickly and efficiently, and the staff was very pleasant. Very satisfied with today’s service, thank you! More

The dealership was fine. The Service Adviser who I worked with was fine. The main issue is the the time to wait for an oil change 1HR 45 min is much to long giving having an The Service Adviser who I worked with was fine. The main issue is the the time to wait for an oil change 1HR 45 min is much to long giving having an appointment. The appointment should be more related to the work flow. Very poor Management. More

Fast, convenient and very welcome place to purchase a car. I was happy to deal with Rick Case. car. I was happy to deal with Rick Case. More

I had an appointment scheduled for today. It had been scheduled for over a few weeks. I had been told that I would get a loaner vehicle because Several diagnostics needed to be run and sev It had been scheduled for over a few weeks. I had been told that I would get a loaner vehicle because Several diagnostics needed to be run and several issues needed to be looked into. When I arrived, the dealership REFUSED a loaner and told me I would need to wait all day to determine what the diagnostics would find. As a working professional, I can’t be without a vehicle. Furthermore, two days ago I had an A127 service for my RDX. The total price was over $500. Rick Case now charges a 10% fee on top of the total cost for service for “garage extras”. What a joke for a luxury dealership and car company. More

Great service and people at Rick Case Acura. Always pleasant and honest. Have been suing them since 2013. Always pleasant and honest. Have been suing them since 2013. More

Service representative was really helpful and advised me on all services needed to maintain a great working car. He even assured me that he’ll make sure I get serviced as quickly as possible being that I ha on all services needed to maintain a great working car. He even assured me that he’ll make sure I get serviced as quickly as possible being that I had no appointment. More

Professional pleasurable informative reliable great communication. Sales representative and other associates always check on you and provide timely updates. communication. Sales representative and other associates always check on you and provide timely updates. More

Mack was great! He did all he could to help me with getting my car serviced and the tire issue checked out and fixed. He did all he could to help me with getting my car serviced and the tire issue checked out and fixed. More

Outstanding overall experience. Linked up with Sebastian, whom I can confidently recommend in sales. Allowed me to test drive and taught me so much about the brand which I truly app Linked up with Sebastian, whom I can confidently recommend in sales. Allowed me to test drive and taught me so much about the brand which I truly appreciated. Negotiated an amazing deal. Provided me the patience I needed to not feel rushed. Courteous of my time and decision making prices with my family. Fair with protection options. Incredibly helpful with getting me comfortably in my new ride. Highly recommend Rick Case Acura. Looking forward to a long friendship of mods and vehicle upgrades down the road ;) More

Excellent and very attentive customer service, everybody works as a team, clean facilities, great demeanor ! works as a team, clean facilities, great demeanor ! More