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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
November 23, 2022
My car was taken here for tires. They did an alignment and now it's pulling. This was NOT an issue before they changed the tires. Also, when I left all the warning lights lit up. I n They did an alignment and now it's pulling. This was NOT an issue before they changed the tires. Also, when I left all the warning lights lit up. I no longer trust them with my car. Worst service experience ever. I've never had these issues at Pines Acura. More
by ZAKEYA
Employees Worked With
November 22, 2022
Great experience working with them. They did everything in their power to make the deal happy. They did everything in their power to make the deal happy. More
by fvargas8910
November 22, 2022
Great experience working with Felipe from service ! He was courteous and very attentive during the visit He was courteous and very attentive during the visit More
by Robert
November 22, 2022
Everyone was very helpful! The service writer was caring and even the shuttle driver was wonderful. Everything was completed quickly and I left happy. The service writer was caring and even the shuttle driver was wonderful. Everything was completed quickly and I left happy. More
by mzaries1
November 22, 2022
Great customer service at any department. Very clean, exceed expectations, service outstanding, sales employees always courteous. Make you feel like home. Very clean, exceed expectations, service outstanding, sales employees always courteous. Make you feel like home. More
by demm1002
November 21, 2022
Everyone was very friendly. I had tocwait for my car and enjoyed the place to sit and do some work. It is also very clean. I had tocwait for my car and enjoyed the place to sit and do some work. It is also very clean. More
by cpahome1
Employees Worked With
November 21, 2022
Felipe was great! My service appointment was scheduled for Saturday, he got me in early on Friday, set me up with a shuttle back and forth and the car was done within My service appointment was scheduled for Saturday, he got me in early on Friday, set me up with a shuttle back and forth and the car was done within 2 hours. He also got my speaker fixed while it was in service - something I didn’t think would happen for another week or so. More
by Jordan.walker12590
Employees Worked With
Felipe Rios
November 21, 2022
We drove 3 and 1/2 hours and they were amazing. . Love my Acura MDX Compton even called us numerous times to check on us after Hurricane Ian.. ❤❤ Will definitely check when but our next car... . Love my Acura MDX Compton even called us numerous times to check on us after Hurricane Ian.. ❤❤ Will definitely check when but our next car... More
by Tsterner2
November 19, 2022
They took great care of me and my car. Al was great for driving me home from the dealership. Al was great for driving me home from the dealership. More
by Kendallmares
Employees Worked With
