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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
July 27, 2023
Juan in Service was great. He explained my necessary services very clearly, and set proper expectations regarding the service needs for my vehicle. Additionally, this was the f He explained my necessary services very clearly, and set proper expectations regarding the service needs for my vehicle. Additionally, this was the fastest that my car had been in and out of the dealership since I've been getting it serviced there. I look forward to partnering with him again :) More
by Kara
Employees Worked With
Juan
July 27, 2023
This Dealer give a good service, I can't complaint. I always get a good service, from 2007 to now. The are professional. They doing a very good job. I always get a good service, from 2007 to now. The are professional. They doing a very good job. More
by mariefnonrancois125
Employees Worked With
Marc Remy
July 26, 2023
Staff is courteous and efficient. I did not like my previous Acura dealership I was interacting with when moving to South Florida 7 years ago. I love my Acura’s and now I love this de I did not like my previous Acura dealership I was interacting with when moving to South Florida 7 years ago. I love my Acura’s and now I love this dealership. Both service & sales are stellar! More
by Kerry
July 25, 2023
Smoothest experience ever. Fast. Efficient. Friendly. Accommodating. Francisco is the man as is the entire staff Fast. Efficient. Friendly. Accommodating. Francisco is the man as is the entire staff More
by Asalvatore6
Employees Worked With
July 24, 2023
Professional, Honest, ease of doing business. Robert Gonzalez our Sales Rep was extremely helpful and most knowledgeable and patient, I totally recommend Rick Case Acura, they will surely surpris Robert Gonzalez our Sales Rep was extremely helpful and most knowledgeable and patient, I totally recommend Rick Case Acura, they will surely surprise you in all the good ways. More
by Luisa Tanchez
July 24, 2023
I went there to replace my Acura MDX battery, and they never replaced the battery with a new one. I paid almost 300, instead they charged the old one, they put it back in the car making me think that I go never replaced the battery with a new one. I paid almost 300, instead they charged the old one, they put it back in the car making me think that I got a new car battery. Hour later I checked my car and I found out that I were using my old battery. Very disappointed in my first visit to this dealer. More
by Elieser Arias
Employees Worked With
Juan Rivera
July 22, 2023
Very professional staff, attentive, and very responsive to your needs. They keep you updated during the entire process. Thank you! to your needs. They keep you updated during the entire process. Thank you! More
by Igor
July 21, 2023
I recently purchased a vehicle for my daughter. From the moment I called to the moment, I picked up the vehicle, everyone involved made the process extremely easy. There was no hassle or haggling. From the moment I called to the moment, I picked up the vehicle, everyone involved made the process extremely easy. There was no hassle or haggling. They worked closely with me to the deal happen for me. I highly recommend everyone shopping for a car to stop by. You will not be disappointed. More
by Munchkinhead131
July 21, 2023
Excellent job by sales man Sebastian Diez and manager Vanessa. I will be back for another Acura. Vanessa. I will be back for another Acura. More
by Becerraluis633
July 21, 2023
The employees are good and listen to you, but service center lacks for loaner cars. center lacks for loaner cars. More
by dwbishop77
