Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,431 reviews
November 29, 2022
I go back to rick case because of Compton. He makes the process easy and I trust him. He makes the process easy and I trust him. More
by ccanizares2
Employees Worked With
November 28, 2022
Edney is the best salesman I ever interacted with in my life since I started purchasing new vehicles in 2003. I appreciate that guy. life since I started purchasing new vehicles in 2003. I appreciate that guy. More
by Tremain Francis
Employees Worked With
Other Employees :
Mo Husein, Ryan Larson
November 26, 2022
Great dealership and awesome customer services. Ruben was the best. He helped me a lot. Ruben was the best. He helped me a lot. More
by adorablecerrato19
November 26, 2022
I've had the pleasure of interacting with Mack on more than a few occasions now. He never fails to impress me with his AMAZING personality and customer service. He goes above and beyond in ensuring custom than a few occasions now. He never fails to impress me with his AMAZING personality and customer service. He goes above and beyond in ensuring customers receive timely, courteous and accurate updates on the status of the vehicle and is very direct in answering questions about issues. His honesty and demeanor is very much appreciated. Being somewhat in the customer service business myself, I could certainly learn a thing or two from him. Kudos to having such a valuable employee on your team. Wish you the best, Mack! More
by Phani
Employees Worked With
Mack
November 25, 2022
Great customer service always dependable courteous love the dependable service technicians always a great experience the dependable service technicians always a great experience More
by Raquel
Employees Worked With
November 24, 2022
I'm amazed at the outstanding service I received on Saturday while purchasing my new Acura TLX. Mr. Compton was an excellent sales associate that took the time to listen to my desires in the car I was Saturday while purchasing my new Acura TLX. Mr. Compton was an excellent sales associate that took the time to listen to my desires in the car I was looking for. He showed me all the options, and went to bat for me to get a deal done. Vanessa, FinanceManager, thank you so much for helping us reach a deal. Last but not least Mr. Mohammed C. aka "Mo" took all the time necessary crunching the numbers and making many many calls to close a deal that got me in my beautiful new amazing Acura TLX A SPEC! Thank you very very much for the professional and friendly assistance! More
by deeceezb0x
November 23, 2022
I had a pleasant experience at this dealership the staff was attentive and very knowledgeable..im very happy with my service and overall experience..I will be back to get myself and wife new cars very soon was attentive and very knowledgeable..im very happy with my service and overall experience..I will be back to get myself and wife new cars very soon More
by Richardhelps
Employees Worked With
November 23, 2022
The service department is very friendly, thorough. The service that was to be performed was explained and I was told about how long it was going to take. The waiting room is very comfortable with drin The service that was to be performed was explained and I was told about how long it was going to take. The waiting room is very comfortable with drinks and movies or sports playing. Time passed very enjoyably. More
by Blrhine
Employees Worked With
Felipe Moreira 5 stars
