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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
November 30, 2022
Excellent service very knowledgeable from Mo to Robert and David. They were all exceptional I will recommend this Acura dealer. and David. They were all exceptional I will recommend this Acura dealer. More
by adoluvivi
November 30, 2022
Mack and the rest of the staff were professional and courteous. I appreciated being able to watch the world cup, the coffee and snacks. courteous. I appreciated being able to watch the world cup, the coffee and snacks. More
by adrianacaraballo
Employees Worked With
November 30, 2022
Felipe was OUTSTANDING! Very warm, welcoming, and kind. He exceeded my expectations by following-up promptly and even staying later to ensure I got my vehicle. Very warm, welcoming, and kind. He exceeded my expectations by following-up promptly and even staying later to ensure I got my vehicle. More
by Rayvonjoseph
Employees Worked With
Felipe from service
November 30, 2022
From when I walked in until I left. Everyone was very friendly and courteous, the service was done promptly and efficiently. I definitely recommend. Everyone was very friendly and courteous, the service was done promptly and efficiently. I definitely recommend. More
by Ymk001
Employees Worked With
Remy Mackenson
November 30, 2022
Great customer service friendly staff, good quality service and done in a timely manner. Overall great experience with the dealer service department service and done in a timely manner. Overall great experience with the dealer service department More
by Mandy
Employees Worked With
Felipe Rios
November 29, 2022
Francisco Garcia great service consultant love the fact that I get a shuttle pick me up drop me off that’s a great asset. Thank you so much guys at Acura re-case. that I get a shuttle pick me up drop me off that’s a great asset. Thank you so much guys at Acura re-case. More
by roobik
Employees Worked With
November 29, 2022
The staff in service do great work The staff are always very professional . I do take our car anywhere else!’my wife and I were honored to meet Mr. Case very professional . I do take our car anywhere else!’my wife and I were honored to meet Mr. Case More
by jwque6
Employees Worked With
Felipe Moriera 5*****
November 29, 2022
I've been servicing My car here for 10+years and always received the same level of service. This time is to upgrade Stephen approached us as soon as we step out the car. He was professional and very patien received the same level of service. This time is to upgrade Stephen approached us as soon as we step out the car. He was professional and very patient each time I changed my mind on a selection and explained the process very thorough along the way. We were able to zero in on a selection made the deal and he stuck with us until we drove off the lot. I would highly recommend him. More
by Kemisha
November 29, 2022
Felipe was the best and I had great service from the technician. Issue was fixed promptly and appointment times were respected. The waiting area was also extremely comfortable. technician. Issue was fixed promptly and appointment times were respected. The waiting area was also extremely comfortable. More
by SOFLOCPA
Employees Worked With
