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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
December 06, 2022
The service team are amazing! Excellent customer service skills …………… good …..no complaints.. great team work Excellent customer service skills …………… good …..no complaints.. great team work More
by mam0304
December 06, 2022
My 3rd Acura TLX from this dealership. Always professional sales and service. Nothing but 5 Star. Always professional sales and service. Nothing but 5 Star. More
by valnorthcutt
Employees Worked With
December 02, 2022
Great place to take yor vehicle for all your services, they ensure that you have the best service possible for your vehicle. they ensure that you have the best service possible for your vehicle. More
by pajuck
Employees Worked With
December 02, 2022
Amazing service! Francisco is the absolute best. He madee sure I got my freebies because of having bought a certified MDX, explained everything that they were going t Francisco is the absolute best. He madee sure I got my freebies because of having bought a certified MDX, explained everything that they were going to do, kept me updated on where they were, he is just amazing! The waiting area is wonderful with snacks waters coffees TVs comfy chairs, just perfect ! Love these guys and their attention to detail and quality customer service. The absolute best More
by amysriley1
Employees Worked With
December 01, 2022
The sale person was awesome, who show me much of the functionality of the vehicle. The manager who made the final deal was great, who work with me with the final price. The finance guy on the other hand functionality of the vehicle. The manager who made the final deal was great, who work with me with the final price. The finance guy on the other hand, are different story. The store manager has to step in to make things right for me as the customer. More
by Gshi79
November 30, 2022
Excellent customer service. Great service. The car salesman was very attentive and patient helped us work with what’s in budget Great service. The car salesman was very attentive and patient helped us work with what’s in budget More
by Melishahamm
November 30, 2022
Place was beautifully lighted at night. I was approached by Compton Mckayle. He politely asked me if I needed help. I told him that at the moment no. He politely kept his space and approach I was approached by Compton Mckayle. He politely asked me if I needed help. I told him that at the moment no. He politely kept his space and approached me when he saw I was interested. More
by johnpaulsagasti
November 30, 2022
Everything was good, but payment can be improved. No America Express card accepted and this is the primary card I use. When I tried to use Apple Pay or tap an pay, the system was archaic and tap to p No America Express card accepted and this is the primary card I use. When I tried to use Apple Pay or tap an pay, the system was archaic and tap to pay was not an option More
by ShaunV
Employees Worked With
