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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
December 27, 2022
Excellent, personalized service. I live in Miami but I came up to this location looking for better service, and I’m glad I did. Mack went above and beyond to make me feel like one of I live in Miami but I came up to this location looking for better service, and I’m glad I did. Mack went above and beyond to make me feel like one of the family. He kept me informed on what was happening with my vehicle, and I felt totally confident my car would get fixed right at a fair price. He also worked with me on a ride to and from the dealership as it fit into the driving schedule, even though I live a little further out, which was so kind of him. I truly appreciate the customer-oriented attitude of the team. More
by neysacking
Employees Worked With
Mack - 5 stars! ??
December 27, 2022
Great service department and sales team! Had a long standing issue that management was able to resolved immediately upon bringing to their attention! Thank you for going above and beyond! Had a long standing issue that management was able to resolved immediately upon bringing to their attention! Thank you for going above and beyond! More
by NolesFan
December 27, 2022
Very professional. Makes sure your vehicle is in top too shape before you drive away Makes sure your vehicle is in top too shape before you drive away More
by Syard
Employees Worked With
December 25, 2022
Great customer service by Mack. He was polite and very kind. I informed him I had to be out by a certain time and he made sure I was able to leave on time. He was polite and very kind. I informed him I had to be out by a certain time and he made sure I was able to leave on time. More
by tfrex30
Employees Worked With
Mack Remy
December 25, 2022
Excellent customer service Noa is the best! She explained everything including the work to be done, the cost and the approximate time it would take to do the job. Check out was a breeze. She explained everything including the work to be done, the cost and the approximate time it would take to do the job. Check out was a breeze. More
by Nlavinie
Employees Worked With
Noa
December 25, 2022
Very friendly and comfortable atmosphere. Service reps are very nice and professional. They make you feel like a valued customer. Highly recommend Service reps are very nice and professional. They make you feel like a valued customer. Highly recommend More
by webdonovan
Employees Worked With
December 24, 2022
Service was very quick and efficient and staff was very cordial and competent. Complimentary car was was appreciated. cordial and competent. Complimentary car was was appreciated. More
by smlue
Employees Worked With
