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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
January 04, 2023
Great service all around. I went in for an oil change and came out with a brand new car. Edney was an excellent sales consultant, he got me what I wanted and I couldn’t ask fo I went in for an oil change and came out with a brand new car. Edney was an excellent sales consultant, he got me what I wanted and I couldn’t ask for anything more. Can’t wait to work with him again and the Rick Case Acura Family. More
by kyepez7
January 04, 2023
Always treated like family when i come here sebastian is a great sales man and helped me with all my questions. a great sales man and helped me with all my questions. More
by kevin.rodriguez2308
January 04, 2023
It was great experience to shop at you location. Fast service and fast decision making Fast service and fast decision making More
by Deepesh
Employees Worked With
January 03, 2023
Excellent service by Acura Rick Case. The service manager Francisco Garcia provides always a top notch service and listens to the client. This is my 3rd Acura MDX and love this car. The service manager Francisco Garcia provides always a top notch service and listens to the client. This is my 3rd Acura MDX and love this car. More
by Clemensin
Employees Worked With
January 03, 2023
Service department is terrible. You can’t get through on the phone and even after leaving a message they don’t call you back. The service is very slow. I waited over two hours for a You can’t get through on the phone and even after leaving a message they don’t call you back. The service is very slow. I waited over two hours for an oil change and tire rotation and when they brought my car out they forgot to do the warranted brake repair. I ended up waiting there an additional hour. Nothing but apologies there after. It’s a good place to buy a car but I wouldn’t go back for the service even the first free oil change. It’s just not worth it. More
by Susan Parkland
Employees Worked With
Noa Cohen
January 01, 2023
Our salesperson, Robert Gonzalez was amazing. He was extremely informed about the vehicle and made the entire purchasing process a pleasant experience. He was relatable and was the opposite of yo He was extremely informed about the vehicle and made the entire purchasing process a pleasant experience. He was relatable and was the opposite of your stereotypical sales person, which we could appreciate. When it came time to finance and finalize the purchase, David Nunez was also a breath of fresh air. He was very thorough and personable. Fantastic! More
by SurelyMom
December 31, 2022
Dean and the rest of the staff are professionals. They take care of me with a smile every time I come. I wouldn’t take my SUV to any other dealer. They take care of me with a smile every time I come. I wouldn’t take my SUV to any other dealer. More
by carledenis
Employees Worked With
Other Employees :
Dean Dumetz
