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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
February 07, 2023
Excellent, professional service! Highly recommend this location, Sebastian and Hassan were super helpful in getting me approved to finance my new Nissan! Highly recommend this location, Sebastian and Hassan were super helpful in getting me approved to finance my new Nissan! More
by Movemarketing777
February 07, 2023
Great service and very friendly staff. Francisco the service advisor really cares about customer service relations Francisco the service advisor really cares about customer service relations More
by chuck
February 06, 2023
Great customer service from Fransisco! Thank you. The waiting areas was nice to be there for the bagel and coffee and tv show Thank you. The waiting areas was nice to be there for the bagel and coffee and tv show More
by orlandomendozafl
Employees Worked With
February 06, 2023
The service was very good/excellent. Very professional. I will recommend this dealership to all my friends Very professional. I will recommend this dealership to all my friends More
by OnestophiB
Employees Worked With
February 06, 2023
I couldn’t have asked for a better experience! Sebastian, Mo and Hassan, were absolutely amazing. They’re flawless hospitality and unparalleled customer service was seamless from department to dep Sebastian, Mo and Hassan, were absolutely amazing. They’re flawless hospitality and unparalleled customer service was seamless from department to department. I DREAD having to go to a dealership when it is time to get a car. I have had some horrible experiences. Not here. From start to finish they treated my husband and I with respect, transparency and genuine enthusiasm to make sure we drove off the lot happy and stress-free! I have never had such a fantastic time at a dealership, doing something I “used to” hate doing. I’m am never going to any other dealership, ever again! I’ll never let my friends or family go anywhere else either. Please commend these three gentlemen, they are excellent representations of your brand. I’m elated and impressed. More
by CindyLopez321
February 04, 2023
Mack is the man! Got me in and out. Customer service at Rick Case is unmatched, and the reason they have earned my business and trust! Got me in and out. Customer service at Rick Case is unmatched, and the reason they have earned my business and trust! More
by Fernando
Employees Worked With
Mack
February 03, 2023
Compton was very helpful and we received a fair price. Support post-purchase has been very good as well. Support post-purchase has been very good as well. More
by jwalley08
February 03, 2023
Felipe and Tommy gave the best customer service experience! Felipe gave me so much maintenance advice and explained things in detail. He was great! Tommy made my wait time fly by with great conver experience! Felipe gave me so much maintenance advice and explained things in detail. He was great! Tommy made my wait time fly by with great conversations to make my wait as comfortable as possible. Both of these guys need incentives. More
by Ishaam427
Employees Worked With
Felipe
