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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
March 28, 2023
Every time I use the service center, I am always charged more then what is explained to me before services are done. There is always some unknown issue that wasn’t accounted for or some incompetence in givi more then what is explained to me before services are done. There is always some unknown issue that wasn’t accounted for or some incompetence in giving me the correct prices before hand. More
by Mikebalma171
Employees Worked With
Several employees in service
March 28, 2023
Wonderful experience! Sebastian Diez made the process as easy as it could be. Thank you! Sebastian Diez made the process as easy as it could be. Thank you! More
by lance10jan
Employees Worked With
March 27, 2023
Great service. Very accommodating to the customer. Car was immaculate upon receiving from the service rep. Very accommodating to the customer. Car was immaculate upon receiving from the service rep. More
by Lorrainedelosh
Employees Worked With
March 25, 2023
Excellent service professionals. I was treated with respect by Francisco and everyone there with a caring and friendly attitude. I got updates on progress and and waited in a clean f I was treated with respect by Francisco and everyone there with a caring and friendly attitude. I got updates on progress and and waited in a clean friendly environment. Other dealerships should go to Rick Case Acura in Plantation to see how service should be done. More
by don.clavette
Employees Worked With
March 24, 2023
Knowledgeable. Helpful. Attentive. Professional & still down to earth staff. I love my TLX. Thank you. Thanks to the service staff & Max. Helpful. Attentive. Professional & still down to earth staff. I love my TLX. Thank you. Thanks to the service staff & Max. More
by mfchristie
Employees Worked With
Other Employees :
Mackenson Remy/ Service (awesome)
March 24, 2023
Service was performed quickly. Service writer was friendly,knowledgeable and professionable. Totally satisfied with my experience. Service writer was friendly,knowledgeable and professionable. Totally satisfied with my experience. More
by piacono
March 24, 2023
Good people clean environment with snacks beverages and tv entertainment. I was constantly updated with service however shuttle drop off was offered. I will continue to have my service done here due to tru tv entertainment. I was constantly updated with service however shuttle drop off was offered. I will continue to have my service done here due to trust and guarantee satisfaction. More
by Kerry-Ann
March 24, 2023
Received excellent service. Everyone was extremely helpful and professional. I am extremely satisfied. Thank you to the staff. Everyone was extremely helpful and professional. I am extremely satisfied. Thank you to the staff. More
by Brooklyn34
Employees Worked With
Other Employees :
Juan Rey
March 23, 2023
Service was fast and friendly. Francisco greeted me warmly and took good care of me. Francisco greeted me warmly and took good care of me. More
by Michelle W.
