Rick Case Acura

The employees from this dealership were awesome. They help you step by step and try to help you as much as possible. In my process I had the pleasure of meeting Vladimir, Mo, David, & Mack whom are They help you step by step and try to help you as much as possible. In my process I had the pleasure of meeting Vladimir, Mo, David, & Mack whom are all in different departments that help me through this process. They all a very helpful and I appreciate all their time and patience. More

High class service, no pressure tactics. Good sales and service team. Rickcase dealer would be my choice for future car buying as well. Good sales and service team. Rickcase dealer would be my choice for future car buying as well. More

The Place is clean including restroom On time service and pleasant and Friendly staff Highly recommended and pleasant and Friendly staff Highly recommended More

Horrible customer service after purchase ! Bought a Acura pre owned certified MDX and although the buying process was fine since I’ve left the dealership it’s been horrible ! I have an issue w Bought a Acura pre owned certified MDX and although the buying process was fine since I’ve left the dealership it’s been horrible ! I have an issue with the MDX and called the service dept and they said I needed to talk to sales and transferred me and this is where is goes completely downhill. There was no one to speak to me and they took a message which I gave complete details and was told I would be called back and a week later and multiple calls I have yet to be called back and along with that I have sent 4 emails and none have been answered!! Along with this issue , when I was leaving the dealership the night I purchased the car I asked for some paperwork on the car and was told it would be emailed to me and also asked in each email since for this as well and still have gotten anything from them !! They don’t care once the car is sold ! I stoped by a local Acura dealership in Delray Beach and they were very helpful and also followed up after and I didn’t even buy from them and I think it speaks to the horrible customer service and follow up from Rick case Acura Acura is a great make but I would shop elsewhere!!! More

It was worth the drive from our location. Everyone who works there is very pleasant and accommodating. Compton was exceptional as a sales associate and took very good care of us during the wh Everyone who works there is very pleasant and accommodating. Compton was exceptional as a sales associate and took very good care of us during the whole transaction. More

This will be my last Acura, and my last car from Rick Case car. I was misinformed about my tires, I was misinformed about the oil changes. Everything they told me was misleading in order to upsell me. Wi Case car. I was misinformed about my tires, I was misinformed about the oil changes. Everything they told me was misleading in order to upsell me. Will never use them again. More

Noa was very helpful and professional when I came in for my oil change. She was able to get my 16,000 checkup while I was there too so I didn’t have to make another appointment. my oil change. She was able to get my 16,000 checkup while I was there too so I didn’t have to make another appointment. More

Salesman and the boricua lady at front desk very helpful same with the guy in financing everyone was nice and helpful same with the guy in financing everyone was nice and helpful More

The workers are nice always friendly and making sure I’m good while waiting. Good coffee machine and snacks in the waiting area good while waiting. Good coffee machine and snacks in the waiting area More