Rick Case Acura

Customer service was really good! Felipe was very friendly and a very nice guy however, after the service was done I see my tire pressure was way higher than what is recommended for t Felipe was very friendly and a very nice guy however, after the service was done I see my tire pressure was way higher than what is recommended for the car. The recommended is 32 psi and all 4 of my tires were on 37 psi. Which was a little disappointing cause that makes me believe that you guys are not really careful when it comes to safety of your customers. More

Excelent service and employees. Carlos Romero and Juan Rey were very informative and professional. Made my experience nice Carlos Romero and Juan Rey were very informative and professional. Made my experience nice More

Pleasing staff and very knowledgeable. Clean area and prompt service. Accessible and close to my house. Clean area and prompt service. Accessible and close to my house. More

The service was beyond great and exceptional. All my questions were answered in a very polite way and they made sure what I needed got done. All my questions were answered in a very polite way and they made sure what I needed got done. More

Fast and friendly service, I made an appointment to have my oil changed and tires rotated. It was my first time getting my 2010 TSX serviced and Francisco was waiting for me when I arrived and explained in my oil changed and tires rotated. It was my first time getting my 2010 TSX serviced and Francisco was waiting for me when I arrived and explained in detail all the steps that were being covered. He asked me if there was any other concerns that I wanted checked. 1st rate service! More

An oil change only took 3 hours. I was late for work. There were supposed to do a 4 wheel alignment plus tire rotation. I said forget it after 3 hours. Complimentary car was a m I was late for work. There were supposed to do a 4 wheel alignment plus tire rotation. I said forget it after 3 hours. Complimentary car was a mess. They rushed it to get me out of there. Car have grease from a dirty rag the guy was using wiping it down which he did while on his cell phone the whole time. Lazy droopy xxx job. Even used the same greasy rag in the quick dash wipe. Took me an hour when I got home just to get the grease off the interior. Will bring it to a car wash tomorrow for the greasy. Dirty exterior he created I am worried the service was done correctly know. Or if the damaged something while doing the service. The make red on the check list of things that we just done on the car. But not there luckily. Plus time on paperwork was not correct. Made up when it was done. More

Great experience! Had about an hour to wait. Shuttle driver was awesome. He took me to run a quick errand! Mack was great as always. Great place Had about an hour to wait. Shuttle driver was awesome. He took me to run a quick errand! Mack was great as always. Great place More

Good customer service , Salesman wad very professional, will continue to return for my service, thank y to it will continue to return for my service, thank y to it More

Quik servise , great staff. The shuttle service driver is very friendly. Service guys are also very attentive and polite. The shuttle service driver is very friendly. Service guys are also very attentive and polite. More

I'm on my 3rd Acura from Rick Case. The Rick Case service department is truly excellent in every way. My rep is Mack. Mack is really great. He is thorough, professional and friendly. I The Rick Case service department is truly excellent in every way. My rep is Mack. Mack is really great. He is thorough, professional and friendly. I will never go anywhere else. More