Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,431 reviews
May 16, 2023
The welcoming was wonderful I hope all the works she check were done truthfully. Usually after servicing the car they wash it for some reason the car look dirtier when I receive it, and had bird xxxxxxt check were done truthfully. Usually after servicing the car they wash it for some reason the car look dirtier when I receive it, and had bird xxxxxxthat was not on it when I came with it. When I show it to her she drove the car back clean the xxxxxxand bring it back in less than 2 minutes. Little things like that make me wonder if the service in the car was truly done in the car. That’s very scary to me. Myrthele Etienne More
by benetsss
May 16, 2023
Great srervice,Juan,Mattew. Bad experience with finance manager,don't remember his name.Dealing with me regarding paper work was unexceptable,So it was one problem,that your deal Bad experience with finance manager,don't remember his name.Dealing with me regarding paper work was unexceptable,So it was one problem,that your dealership have to look into.Hope to hear from you ,regarding this matter More
by Just me
Employees Worked With
Other Employees :
Juan Rey exelent service above 5 stars rating
May 14, 2023
Great place. Great staff Mack is amazing in the service dept. Been a customer for over 17 years. Will consider Rick Case for future leases e servicing, Great staff Mack is amazing in the service dept. Been a customer for over 17 years. Will consider Rick Case for future leases e servicing, More
by dazza63
Employees Worked With
May 14, 2023
Rick case is always great and they go above and beyond with their customers. Will definitely consider coming back for leasing and servicing. with their customers. Will definitely consider coming back for leasing and servicing. More
by dazza63
Employees Worked With
May 13, 2023
The staff was very polite, service was efficient, I was well informed with what was being done to my car and the wait was reasonable . They took care of me as scheduled in my appointment. well informed with what was being done to my car and the wait was reasonable . They took care of me as scheduled in my appointment. More
by Kris
Employees Worked With
Mack Remy
May 12, 2023
From the first time I walked in I was treated very professionally y the salesman. He answered all my questions even though I was just looking professionally y the salesman. He answered all my questions even though I was just looking More
by Sfrosty818
May 12, 2023
Always great service with Francisco and today I had Al drop me off and he was awesome. Fast service today and great customer service drop me off and he was awesome. Fast service today and great customer service More
by taran_sanders
May 11, 2023
very nice staff work quickly and a big plus in the Russian-speaking manager, thank you very much for a nice car Russian-speaking manager, thank you very much for a nice car More
by Valerii Starikov
