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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
May 20, 2023
Friendly, clean love that they have coffee and snacks for the customers at the waiting area. the customers at the waiting area. More
by dsuarez99
Employees Worked With
May 19, 2023
Used to have great and reliable service at reasonable prices. Now they consistently overcharge, upsell uneeded services and products, and overlook basic details. Very disappointed and will visit another prices. Now they consistently overcharge, upsell uneeded services and products, and overlook basic details. Very disappointed and will visit another dealership next time after a third underwhelming visit in a row & 8 yrs taking my vehicles here exclusively. More
by rebra001
Employees Worked With
Felipe
May 19, 2023
Experts are working there. Nice and kind. The atmosphere in the office is always friendly. Nice and kind. The atmosphere in the office is always friendly. More
by grids.doer_0l
May 19, 2023
Amazing service and friendly staff. I had to bring my car in for service and I couldn’t have been happier with the way Noa and her team treated me. Best dealership I have ever worked w I had to bring my car in for service and I couldn’t have been happier with the way Noa and her team treated me. Best dealership I have ever worked with and the only place I want to buy my cars moving forward. More
by CHRIS
May 19, 2023
Great efficient service today! Mack and Team were awesome, professional and friendly. Will be back soon! Mack and Team were awesome, professional and friendly. Will be back soon! More
by Qusten I
May 19, 2023
Very pleased with Rick Case Acura. They provide outstanding service every time i bring my vehicle in for maintenance. They provide outstanding service every time i bring my vehicle in for maintenance. More
by MSTAMMJR
Employees Worked With
May 18, 2023
Excellent sales and service. I’ve been a customer for 23 consecutive years. That should tell you something. Terry Jarvis in sales, Mack Remy, Dean Dumetz, and all the service tec I’ve been a customer for 23 consecutive years. That should tell you something. Terry Jarvis in sales, Mack Remy, Dean Dumetz, and all the service techs, have never let me down. Keep up the great work! More
by kevinbeckenstein
Employees Worked With
Other Employees :
Terry Jarvis, sales & Mack Remy, service
May 18, 2023
Everyone at Rick Case Acura are extremely helpful and nice. I worked with Terry and Brandon this time, and my experience was amazing. 2 years ago I also bought a car from Mitesh and he was just as great. nice. I worked with Terry and Brandon this time, and my experience was amazing. 2 years ago I also bought a car from Mitesh and he was just as great. These gentlemen are the exactly the type of people I would like to work with when buying a vehicle. More
by danielle derys
May 17, 2023
Friendly staff looking to help as soon as you enter. However, feels like everything is a process and has to be reviewed by someone else. Buying out my lease took way too long over two hours of process. However, feels like everything is a process and has to be reviewed by someone else. Buying out my lease took way too long over two hours of process. Then when I went to bring the cashiers check they said there was a problem and check got denied because their scanner does not take cashiers checks only certified checks so I was there for another 30 minutes. Just a little frustrating. More
by oscargperez
