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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
May 30, 2023
They customer service was great, they were very helpful, didn't have to wait long. didn't have to wait long. More
by TonyDoz
May 30, 2023
Stephen Epstein was a great sales rep. However our deal went south the second we got into finance. Rate shown on paper prior to signing was no where close to rate given in the finance offi However our deal went south the second we got into finance. Rate shown on paper prior to signing was no where close to rate given in the finance office. We had requested both my wife and I to be on the deal and they did not take that into account, so the whole deal has to be redone. Overall not a bad experience, but certainly could have been better. More
by redsnapper
Employees Worked With
May 30, 2023
Felipe Rios in the Service Dept. was wonderful, and saved our vacation. Our transmission failed on the FL turnpike on a busy Friday afternoon while traveling to a resort for a prepai was wonderful, and saved our vacation. Our transmission failed on the FL turnpike on a busy Friday afternoon while traveling to a resort for a prepaid weekend vacation. Felipe pulled strings and obtained the last Courtesy car available for us. He then diagnosed and repaired (replaced) our transmission problem in a timely manner. Hats off to Felipe and Rick Case Acura Service for a great job! More
by bdw0410@aol.com
May 29, 2023
Excellent Service from the service department at Rick Case Acura. Will definitely spread the word to others. Case Acura. Will definitely spread the word to others. More
by pps73
Employees Worked With
May 27, 2023
I got the best service with an awesome deal. Thank you Stephen for the help. Thank you Stephen for the help. More
by lux
May 26, 2023
Rick Case Acura has a stellar service department. I’ve had nothing but positive experiences with them when servicing my Acura TLX. Specifically want to single out Felipe for his top-notch customer se I’ve had nothing but positive experiences with them when servicing my Acura TLX. Specifically want to single out Felipe for his top-notch customer service abilities. Good service is harder and harder to find in this day and age but you can count on finding it at Rick Case Acura! More
by Tim C
Employees Worked With
Felipe Rios
May 26, 2023
Very happy with the experience I had at case Acura would advise, family and friends to go there advise, family and friends to go there More
by kmo0560
Employees Worked With
May 26, 2023
This dealership has always taken care of my cars. This is my third Acura. I can count on the service department for taking care of work on my car in a very timely manner. This is my third Acura. I can count on the service department for taking care of work on my car in a very timely manner. More
by Elbojr24
May 25, 2023
I got the oil change and a part replacement for my car. Mack was the service person who helped me and made things really easy for me by taking care of everything. Mack was the service person who helped me and made things really easy for me by taking care of everything. More
by Sonavi
Employees Worked With
Mack Remy
