Rick Case Acura
Fort Lauderdale (Plantation), FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Keith Heron was an excellent service advisor. I have been to Rick Case Acura for service many time and so far he has been the best. Thank you so much Keith. to Rick Case Acura for service many time and so far he has been the best. Thank you so much Keith. More
Robert was AMAZING to work with, and got me my dream car for the price I wanted! :) thank you so much to the Rick Case Acura team, especially Robert!!! for the price I wanted! :) thank you so much to the Rick Case Acura team, especially Robert!!! More
I like Rick Case auto because the customer service is always excellent. They are very helpful, always pleasant and welcoming. I really like the beverage variety, the fruits and the snacks always availabl always excellent. They are very helpful, always pleasant and welcoming. I really like the beverage variety, the fruits and the snacks always available no matter what time you go there. More
I was disappointed with the service, I have the maintenance plan and expected that my car would be washed & vacuum. The car was not vacuumed, if the car was put through the automatic wash it was no maintenance plan and expected that my car would be washed & vacuum. The car was not vacuumed, if the car was put through the automatic wash it was not wiped down, you should be familiar with the ILX, the inside doors all the dirt was all collected. More
Friendly staff who all acknowledged my presence. A safe environment for the most part but would encourage employees all to wear masks while in the building. Just one employee though the rest were all weari environment for the most part but would encourage employees all to wear masks while in the building. Just one employee though the rest were all wearing masks More
Not satisfied at all with my service today. I waited over 4 hours for my car and the service consultant Keith never offered to allow me to go home no matter the numerous amounts of times I asked about my car 4 hours for my car and the service consultant Keith never offered to allow me to go home no matter the numerous amounts of times I asked about my car. I went in for an issue with my car battery which he told me would be around 200 dollars instead my bill was almost 360. I was not expecting to be spending that much. I am very unhappy and frustrated. More
I’ve purchased 4 cars from both RC Acura and RC Hyundai. Always found their personnel to be friendly, knowledgeable and professional. Their prices are very competitive. Service Department is excellent. Always found their personnel to be friendly, knowledgeable and professional. Their prices are very competitive. Service Department is excellent. More
Excellent experience . I am glad I chose Rick Case Acura to purchase my new car. The people really make you feel like family. It was great to purchase my new car. The people really make you feel like family. It was great More
Every time my car has a problem I trust no one but Rick Case Acura. The service I’ve received in many occasions has been oustanding. Each and every time the problem was fixed in a timely fashion Case Acura. The service I’ve received in many occasions has been oustanding. Each and every time the problem was fixed in a timely fashion More