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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
February 19, 2021
Keith and Terrance was amazing and so were all the other staff at Rick Case Acura. Will recommend this dealership to everyone . The best dealership ever. staff at Rick Case Acura. Will recommend this dealership to everyone . The best dealership ever. More
by Mitesh
Employees Worked With
Keith Heron
February 18, 2021
Car drives amazing. Thanks for great service Francisco! And Ron the tech does quality work! I will bring my car back to acura for maintenance again. Thank you And Ron the tech does quality work! I will bring my car back to acura for maintenance again. Thank you More
by NATHARRINAUTH
Employees Worked With
February 18, 2021
Great job by service...very accommodating throughout and best efforts were used. Nice waiting area with coffee machine and solid people at this dealership...here to help. best efforts were used. Nice waiting area with coffee machine and solid people at this dealership...here to help. More
by Russ
Employees Worked With
Service gentleman not listed
February 17, 2021
My experience was a very good one. Edney was very friendly and had a lot of patience. He was very clear in his explanations. Vanessa was also a great help and very friendly. Customer service in this friendly and had a lot of patience. He was very clear in his explanations. Vanessa was also a great help and very friendly. Customer service in this dealership is excellent. More
by egarcia
February 17, 2021
Internet salesman did an excellent job following up the lead. He understood my particular situation, worked out different possibilities with his manager to offer me the deal I needed. When I arrived at the lead. He understood my particular situation, worked out different possibilities with his manager to offer me the deal I needed. When I arrived at the dealership the attention I received was kind and personalized and I enjoyed all the process. Thanks Rick Case Acura. More
by Carlos Reyes
February 17, 2021
Great service. Excellent communication. The service advisor was very attentive and kept me informed through the entire process. Agustin was extremely professional and went above and beyond reproach. advisor was very attentive and kept me informed through the entire process. Agustin was extremely professional and went above and beyond reproach. More
by airtrini
Employees Worked With
February 17, 2021
Went to this location because I was having an issue with my AC, I already knew the issue and there was no arguing. Going into a dealership as a woman sometimes is scary, but they were great! Francisco took my AC, I already knew the issue and there was no arguing. Going into a dealership as a woman sometimes is scary, but they were great! Francisco took great care of me and got it all covered under warranty and took care of my oil change and tires. Thank you so much! Will be back for regular maintenance 👨🔧 More
by Michele D
Employees Worked With
February 17, 2021
I have been coming to this dealership for almost 18 years - always a positive experience especially with gentlemen that I rated.. Also love the new look of the work area. - always a positive experience especially with gentlemen that I rated.. Also love the new look of the work area. More
by Lyttleton35
February 17, 2021
Wonderful experience - Matt, Mitesh, and Stan made the process easy and pleasant! Greatly appreciate the entire Rick case team - will absolutely recommend to friends and family process easy and pleasant! Greatly appreciate the entire Rick case team - will absolutely recommend to friends and family More
by Lleblang
Employees Worked With
Other Employees :
Stan Bostic - exceptional
February 16, 2021
Had my Acura MDX serviced at Rick Case and their device was great;I have been a customer since 2013 and have never had a bad experience. I am planning to upgrade to a new MDX and will continue to service was great;I have been a customer since 2013 and have never had a bad experience. I am planning to upgrade to a new MDX and will continue to service my car at Rick Case. More
by Quadra1971
Employees Worked With
Keith Heron, Noa Cohen
