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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
February 11, 2022
Advisor was very friendly and professional but I am not sure why I got charged well over 100 dollars for a simple oil change. I usually take my Acura to the pines and it is always 49.99. Got ripped and my sure why I got charged well over 100 dollars for a simple oil change. I usually take my Acura to the pines and it is always 49.99. Got ripped and my back breaks are making a noise but I was told all my breaks where great ? More
by mjuan82
Employees Worked With
Not sure
February 11, 2022
Quick and easy service! Friendly and helpful staff and while you wait they ever have snacks! while you wait they ever have snacks! More
by morgan.karija
Employees Worked With
February 10, 2022
Service was fantastic. Augustin did a fantastic job. He was very helpful and informative for me. was very helpful and informative for me. More
by Evanorlowsky
Employees Worked With
February 09, 2022
Great service by Francisco from service department who take care of my car… thanks Francisco take care of my car… thanks Francisco More
by Mariano
Employees Worked With
February 08, 2022
Mack Remy was professional and courteous. He explained everything in detail and made sure that I was completely satisfied and did not pressure me to make decisions like some other dealerships. Everyone everything in detail and made sure that I was completely satisfied and did not pressure me to make decisions like some other dealerships. Everyone was courteous and professional. Worked hard to provide services quickly. More
by Serenity21967
Employees Worked With
Mack Remy
February 08, 2022
Everyone at the dealership was so helpful and nice! Leasing a car can be very hard but they made it SO easy with no pressure Leasing a car can be very hard but they made it SO easy with no pressure More
by Cassandra.greetham
February 08, 2022
Once we got past the crowd at the front door we had an extremely nice experience. Finance personnel could not have been nicer. Salesman was very knowledgeable. Great deal and absolutely a beautiful car. S extremely nice experience. Finance personnel could not have been nicer. Salesman was very knowledgeable. Great deal and absolutely a beautiful car. So happy to be back in an Acura. More
by Candy
February 08, 2022
Took care of oil change and tire rotation in reasonable amount of time Francisco has been great in keeping me on the road amount of time Francisco has been great in keeping me on the road More
by Aplay1
Employees Worked With
February 07, 2022
Received the best customer service from the time I drove up in service department from Francisco up in service department from Francisco More
by Mrs.letrisha
February 07, 2022
I had an appt for 11 arrived at 10:19am to have to leave at 1:57pm for a simple oil change. UNxxxxINGACCEPTABLE!!! at 1:57pm for a simple oil change. UNxxxxINGACCEPTABLE!!! More
by Bjrowe19
