Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,431 reviews
February 24, 2022
Probably one of the best Acura service experience I’ve had. Mack was very accurate on how long the car service would take and both him and Terrance were very helpful in pointing out exactly what was wrong had. Mack was very accurate on how long the car service would take and both him and Terrance were very helpful in pointing out exactly what was wrong with the car. More
by Jasonmanohar34
Employees Worked With
Mack Remy
February 22, 2022
They were very courteous when I checked in. They were honest and told me it would be 2 1/2 hours. I was okay with this. It ended up taking 2 hours. They supply complimentary snacks and drinks w They were honest and told me it would be 2 1/2 hours. I was okay with this. It ended up taking 2 hours. They supply complimentary snacks and drinks while you wait. Plenty of siting areas inside and out. First time I haven’t minded service at a dealership. More
by mitziwillimon
Employees Worked With
February 22, 2022
Efficient, accommodating, very professional . I was satisfied with the service. I was helped promptly and offered a comfortable place to wait with snacks . Good customer service . I was satisfied with the service. I was helped promptly and offered a comfortable place to wait with snacks . Good customer service . More
by Kris
Employees Worked With
Other Employees :
There was an older gentleman who was the one who started my paperwork for the service …. I forgot his name but he was very helpful
February 21, 2022
The funniest group ever! Very professional offered beverages and kept me up to date while waiting for my vehicle. Very professional offered beverages and kept me up to date while waiting for my vehicle. More
by Kerry-Ann
February 20, 2022
Overachiever Friendly Competent Caring Quick Best Service oriented Great Best Go out of the way to please Best Service oriented Great Best Go out of the way to please More
by hirschbar
Employees Worked With
