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Rick Case Acura
Fort Lauderdale (Plantation), FL
2,431 Reviews
Welcome to RICK CASE ACURA, America’s first, and for many years largest Acura dealer.
At RICK CASE, where the culture is treating every customer as we would our best friend, YOU are Number 1 for the past 27 years. We always work diligently to provide excellent service, best value products and facilities of the greatest convenience. Our goal is to always offer a pleasant experience that exceeds our customers’ expectations while operating at the highest level of integrity, honesty and professionalism.
All of our staff invites you to visit to experience the RICK CASE WAY.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,431 reviews
March 03, 2022
You can't get better service than Rick Case especially Francisco Garcia. Thank you again since 2012 Francisco Garcia. Thank you again since 2012 More
by louann1779
Employees Worked With
March 03, 2022
Excellent customer service. Mr Francisco Garcia, Service Consultant, very professional & extremely courteous. Very pleasant to deal with. Mr Francisco Garcia, Service Consultant, very professional & extremely courteous. Very pleasant to deal with. More
by Eykis11
March 03, 2022
Very fast clean and friendly , great job! Always satisfied, and love the free car wash . Always satisfied, and love the free car wash . More
by oneil26
March 02, 2022
Vrey good experience. Very clean place and they took good care of my concern. Thanks. Very clean place and they took good care of my concern. Thanks. More
by Sheehn
Employees Worked With
March 02, 2022
All I can say is wonderful experience completely professional from beginning to end! Matesh was helpful in every way possible! professional from beginning to end! Matesh was helpful in every way possible! More
by emarino
March 02, 2022
My sales consultant Mitesh was the most upfront, responsive auto sales person I have dealt with in over 40+ years! responsive auto sales person I have dealt with in over 40+ years! More
by Satisfied
March 01, 2022
After calling and leaving messages for my regular Service Advisor, who never bothered to return my call, I finally reached him and set up an appointment to bring in my car. I explained I did not want to dea Advisor, who never bothered to return my call, I finally reached him and set up an appointment to bring in my car. I explained I did not want to deal with anyone else. He said he understood. Imagine my surprise when I arrived and advised he was not in that day. This, by the way, was NOT the first time that happened. Long story short, your Service Advisor, Keith Heron, stepped in and turned my bad experience into a very pleasant one. He took care of everything without a hitch. He, and others on your staff, were so wonderful to me that day. I have now found a new Service Advisor and am very pleased. The only thing that prevented me from giving you a perfect rating was my initial experience with the other Service Advisor. Keith raised the bar for me. More
by ldorfman
March 01, 2022
I have been coming to this dealership since I bought my first car everyone is great. first car everyone is great. More
by Kim32
