Rick Case Acura

The sales representative(Augistin) was very knowledgeable, kind and professional. I feel I got a good price too. knowledgeable, kind and professional. I feel I got a good price too. More

The staff makes every bit of the buying process as easy and hassle free as possible which is why I continue to come back and recommend friends and family to get their cars here. and hassle free as possible which is why I continue to come back and recommend friends and family to get their cars here. More

Rick Case Acura always goes above and beyond for my service needs. They are friendly, honest and professional. Also the service is very fast! service needs. They are friendly, honest and professional. Also the service is very fast! More

Great experience, Again! Vladimir Nevidomy and Hassan provided me with true royal service and professional customer service. Vladimir Nevidomy and Hassan provided me with true royal service and professional customer service. More

Amazing customer service, questions were answered and well explained in a timely manner. Rick case acura is best dealership ever. well explained in a timely manner. Rick case acura is best dealership ever. More

Rick case in sunrise Florida is not even worth rating. I think I will get my car serviced at Delray Acura. They treat you as a thorn in their side… I think I will get my car serviced at Delray Acura. They treat you as a thorn in their side… More

I just leased my 5th MDX from Terry Jarvis who always give me the best customer service and the best deal ! My new 2024 Acura MDX Tech was delivered spotless and full of gas. He went through the MDX t give me the best customer service and the best deal ! My new 2024 Acura MDX Tech was delivered spotless and full of gas. He went through the MDX to make sure Me and my Husband get the most out our MDX, We would not buy an Acura from anyone else. More

There was an advetised Honda, white, year ''21 CRV EX advertised for After seeing a Honda CRV EX, year '21 with white exterior and low miles of around 26,000 advertised on CAR FAX , I drove to Ric advertised for After seeing a Honda CRV EX, year '21 with white exterior and low miles of around 26,000 advertised on CAR FAX , I drove to Rick Case Acura to see it. I arrived around 10 a.m. and was promptly introduced to Mr. Edney Francis, a sales associate who was wonderful. I liked the car and the offer for my old car was very fair so I did want to buy the car. The dealership was busy, and I had to wait until approximately 1 p.m before Mr. Singara escorted me to the financial office. Mr.Singara handed me a set of 3 papers and told me to look each one over and sign the provided tablets. Nothing was explained as had been at other Rick Case dealers I had been to while trying to see what was available in my price range. THE FIRST PAPER PRESENTED TO ME BY MR. SINGARA WAS "ITEMIZATION OF AMOUNT FINANCED". THE FIRST LINE READ: "1. CASH PRICE (INCLUDING $1,507.70 .......................sales tax..$27,827.70. " WHEN ONE SUBTRACTS THE TAX THE ANSWER IS $26,320., WHICH I ASSUME IS THE BASE PRICE PRIOR TO ANYTHING ADDED. IT SHOULD HAVE BEEN THE CAR FAX PRICE OF $24,993. IT SEEMS TO ME THAT I WAS OVERCHARGED BY $1.327. UNFORTUNATLY I DID NOT CATCH THIS, AND THAT IS A LESSON FOR ME. DID THIS DEALERSHIP MAKE A MISTAKE? WAS THE CAR FAX PRICE MISREPRESENTED? DID I MAKE A MISTAKE????? I'M NOT HAPPY ABOUT IT AT ALL. I AM 85 YEARS OLD AND HAVE HEARD ABOUT SCAMS, MISREPREENTED PRICES, AND ADDED COSTS TO CARS BUT DID NOT HAVE THAT EXPERIENCE WHEN DEALING WITH 2 OTHER RICK CASE DEALERS IN MY CAR SEARCH. THINGS WERE EXPLAINED TO ME. IT'S A LESSON LEARNED TO TAKE PICTURE OF CAR FAX AD, TAKE IT TO THE DEALER, TAKE SOMEONE WITH YOU, TAKE A CALCULATOR AND WALK OUT IF IT IS FALSE ADVERTISING. I AM VERY DISAPPOINTED IN MYSELF AND IN THE DEALERSHIP. More

Another Great experience! I needed to replace 2 damaged tires on my 2023 MDX. Everyone you come across in the building has the most cheerful, helpful attitude. Waiting for my I needed to replace 2 damaged tires on my 2023 MDX. Everyone you come across in the building has the most cheerful, helpful attitude. Waiting for my car to be finished was a pleasant experience in their Customer Service Lounge, which was amply stocked with many delicious complimentary snacks, as well as coffee and Soda. More