Richmond Ford West

This was the best car buying experience ever! The team worked together to facilitate and expedite the sale. They were courteous and professional. We'll be back! worked together to facilitate and expedite the sale. They were courteous and professional. We'll be back! More

The fact that he is knowledgeable -Good customer service skills-fair -good communication skills and approachable The pressure of buying the vehicle was not felt and I was satisfied skills-fair -good communication skills and approachable The pressure of buying the vehicle was not felt and I was satisfied More

JonCarlos was really helpful. I'm really glad to have found a salesman who speaks spanish!! I went in with my cousin to find a car & JonCarlos greeted us. He was a very good listener and I felt that he t found a salesman who speaks spanish!! I went in with my cousin to find a car & JonCarlos greeted us. He was a very good listener and I felt that he truly had our best interest in mind. I would definitely recommend JonCarlos to my friends and family! More

I recently purchased a 2014 Ford Explorer and really enjoyed working with Mitch Foster. He was friendly, professional and knowledgeable. He showed me the vehicle that fit my needs perfectly and was rea enjoyed working with Mitch Foster. He was friendly, professional and knowledgeable. He showed me the vehicle that fit my needs perfectly and was really helpful on the test drive. He was able to answer all of my questions and made me feel very comfortable. I will definitely recommend him and Richmond Ford West to my friends. My experience with everyone at Richmond Ford West was nothing but positive. More

id like to thank all staff at your dealership for caring about the customer that is far an few between from this point on ill buy from you because you care for the people not the dollar thanks gary McConn about the customer that is far an few between from this point on ill buy from you because you care for the people not the dollar thanks gary McConnell ps proud owner of 2013 focus keep up the good work oh troy your sense of humor an care is #1 with me More

Troy was great, Being a woman I did not feel uncomfortable buying a new car , He answered all my questions and made buying my new FORD great. Thank You TROY!!! uncomfortable buying a new car , He answered all my questions and made buying my new FORD great. Thank You TROY!!! More

I was a little apprehensive upon entering the showroom however was qickley made to fell comfortable and welcome.After being introduced to Troy he genulinely took interest in helping me to find the right v however was qickley made to fell comfortable and welcome.After being introduced to Troy he genulinely took interest in helping me to find the right vehicle.I never felt rushed or pressured into purchasing a car......Thank You More

They were honest and easy to work with. Shawn showed me all the vehicles available and worked to find what I wanted. Price was good also. all the vehicles available and worked to find what I wanted. Price was good also. More

I went to this dealership to test drive a 2012 Ford Mustant that I saw in the paper. Troy greeted me at the door with euthusiasium, and had the car ready for the test drive. He did an excellent job o Mustant that I saw in the paper. Troy greeted me at the door with euthusiasium, and had the car ready for the test drive. He did an excellent job on providing information on the car, making sure that everything was spelled out for me and answered all my questions and believe me there were a lot! More

Mitch Foster was very helpful and a pleasure to work with. He was knowledgeable about the truck I wanted to purchase and worked diligently to get the price I wanted on both my new truck and my trade-in with. He was knowledgeable about the truck I wanted to purchase and worked diligently to get the price I wanted on both my new truck and my trade-in vehicle. The sales staff covered all of my bases from the price of the truck to add-ons as well as the transfer of title and insurance information. Everything was taken care of at the dealership. No trips to the DMV and no long phone calls with the insurance company. Thanks, Mitch! More