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Richmond Ford West

Glen Allen, VA

4.6
855 Reviews

10751 W Broad St

Glen Allen, VA

23060

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Showing 855 reviews

July 20, 2021

Mike was very willing to help and answer all my questions and concerns. The first vehicle I was interested in had a title concern I was not comfortable with, and they were completely understanding and did no More

by Cwalker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Johnson, Thomas Taylor
July 13, 2021

I recently purchased a Ford Escape from this dealership and the service was excellence and Lauren Nichols and was very helpful and walked us through everything. Thanks a lot More

by Esta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Nichols
July 13, 2021

I am a longtime customer. Joey Foust has provided excellent service in helping me care for both of my vehicles. I can't praise him enough for his thoughtfulness and assistance. More

by georgetwhitehurst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Foust
July 05, 2021

Breonnah was very professional, knows her product well, and made this the best car purchase I have ever had. She worked hard as did the rest of the staff. She went beyond when she came in on her day off to More

by Gregg.Jackson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Breonnah Johnson
May 25, 2021

I recently purchased a pre owned Ford Explorer from Jeannine. I was mainly looking for low miles, Jeannie helped me find the perfect one. I did not feel pressured and the entire process was very quic More

by Melissa H.
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Tucker, Marino Gonzalez, Jeannine McDevitt, Brett Kody
May 05, 2021

Great knowledgeable guy with courteous and a sense for the customer needs. Came in his day off to show me the vehicle and do the test drive. I ended up buying the vehicle. Even after the purchase this More

by Rico
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Tucker, Michael Johnson
May 03, 2021

I asked a question about a an f150 online at Richmond Ford West. In less than 20 minutes Taylor Alexander had answered all my questions by email and set up and appointment for me to come see the truck. M More

by Baile2ke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cox, Taylor Alexander
April 28, 2021

She was the best cars seller we was , very helpful, she help really good, we get the truck we looking for, understanding service , 🥰👍. I recommend her More

by Dominguezmarina190
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannine McDevitt
April 15, 2021

Jeannine is absolutely phenomenal. I could go on and on, but I will leave it at professionalism, thoughtful, and customer oriented! Definitely go see her! More

by gsundance7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannine McDevitt
March 05, 2021

Joey Foust is awesome! He made my initial experience at Richmond Ford West extremely positive. Then, months later when I needed assistance with my F150, he went well above and beyond the call of duty to ma More

by Bking5584
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joey Foust
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