Richmond Ford West
Glen Allen, VA
Filter Reviews by Keyword
By Type
Showing 855 reviews
Mike was very willing to help and answer all my questions and concerns. The first vehicle I was interested in had a title concern I was not comfortable with, and they were completely understanding and did no and concerns. The first vehicle I was interested in had a title concern I was not comfortable with, and they were completely understanding and did not pressure me into a vehicle I had reservations about. All of the staff I interacted with were great, but Mike made the process smooth and easy. More
I recently purchased a Ford Escape from this dealership and the service was excellence and Lauren Nichols and was very helpful and walked us through everything. Thanks a lot and the service was excellence and Lauren Nichols and was very helpful and walked us through everything. Thanks a lot More
I am a longtime customer. Joey Foust has provided excellent service in helping me care for both of my vehicles. I can't praise him enough for his thoughtfulness and assistance. excellent service in helping me care for both of my vehicles. I can't praise him enough for his thoughtfulness and assistance. More
Breonnah was very professional, knows her product well, and made this the best car purchase I have ever had. She worked hard as did the rest of the staff. She went beyond when she came in on her day off to and made this the best car purchase I have ever had. She worked hard as did the rest of the staff. She went beyond when she came in on her day off to get me finalized before the weekend. Thank you all. More
I recently purchased a pre owned Ford Explorer from Jeannine. I was mainly looking for low miles, Jeannie helped me find the perfect one. I did not feel pressured and the entire process was very quic Jeannine. I was mainly looking for low miles, Jeannie helped me find the perfect one. I did not feel pressured and the entire process was very quick. I highly recommend Jeannine and everyone there worked as a team to make sure I was satisfied with my purchase. Jeannine was very knowledgeable and professional. If you’re looking for a vehicle, give Jeannine a call. She followed through with all of her promises. More
Great knowledgeable guy with courteous and a sense for the customer needs. Came in his day off to show me the vehicle and do the test drive. I ended up buying the vehicle. Even after the purchase this the customer needs. Came in his day off to show me the vehicle and do the test drive. I ended up buying the vehicle. Even after the purchase this gentleman called me to ensure I was doing well and enjoying my new vehicle. More
I asked a question about a an f150 online at Richmond Ford West. In less than 20 minutes Taylor Alexander had answered all my questions by email and set up and appointment for me to come see the truck. M Ford West. In less than 20 minutes Taylor Alexander had answered all my questions by email and set up and appointment for me to come see the truck. My appointment was with Chris Cox, I could not have asked for a more polite and informative salesman. The entire process was enjoyable, it was by far the easiest new truck purchase I have ever made. I would definitely recommend Richmond Ford West, everyone I worked with was great, and prices were great. More
She was the best cars seller we was , very helpful, she help really good, we get the truck we looking for, understanding service , 🥰👍. I recommend her help really good, we get the truck we looking for, understanding service , 🥰👍. I recommend her More
Jeannine is absolutely phenomenal. I could go on and on, but I will leave it at professionalism, thoughtful, and customer oriented! Definitely go see her! but I will leave it at professionalism, thoughtful, and customer oriented! Definitely go see her! More
Joey Foust is awesome! He made my initial experience at Richmond Ford West extremely positive. Then, months later when I needed assistance with my F150, he went well above and beyond the call of duty to ma Richmond Ford West extremely positive. Then, months later when I needed assistance with my F150, he went well above and beyond the call of duty to make sure I was taken care of. He is a gem and they are lucky to have Joey! More